This is a place where you can ….Lead People. Shape Culture. Deliver Change.
We are seeking an experienced People Leader to join the People Leadership Team as Service Director People – HR Business Partnering and Employee Relations . Reporting directly to the Chief People Officer, you will play a critical leadership role, deputising for the Chief People Officer on operational HR matters and leading the delivery of strategic, professional and business-focused People services across the Trust.
This is a unique opportunity to influence workforce strategy, organisational transformation and employee experience at scale. You will lead our HR Business Partnering, People Relations, Medical Staffing and Corporate HR functions, ensuring delivery of high-quality, consistent and impactful people services that support our ambition to be a great place to work and deliver outstanding care.
Interview Date - TBC
You will:
Provide strategic workforce leadership across the Trust, supporting major transformation, service redesign and organisational change initiatives
Lead on complex employee relations matters, working in partnership with Trade Unions, senior clinicians and executives.
Shape and deliver workforce strategies that improve performance, engagement, inclusion and organisational effectiveness.
Oversee key operational People services including HR Business Partnering, People Relations, Medical Staffing and service level agreements across payroll, pensions, occupational health and employment legal services.
Advise Executive Directors and senior leaders on complex workforce issues, risk and governance matters.
Champion a compassionate, inclusive and high-performing culture aligned to our values.
About You
You will be a credible and influential senior People professional with substantial experience of leading large-scale HR services in a complex organisation. You will bring:
Significant experience of strategic HR Business Partnering and Employee Relations leadership.
A track record of leading workforce transformation and organisational change.
Exceptional stakeholder management, influencing and negotiation skills.
Experience working with Trade Unions and managing highly complex workforce challenges.
Strong commercial, governance and workforce analytics capability.
A commitment to compassionate, inclusive and values-led leadership.
There's a place for you at CNWL, we are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home.
Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we're hoping to find our future leaders and we'll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more - whatever stage of your career you're at, there's always a place for you at CNWL.
- Consistent “Best Practice” People practices set in accordance with National NHS Workforce standards.
- Provide lead professional and strategic HR Business Partnering advice and manage and develop the Strategic Human Resources service providing direction and support to the Human Resources Business Partners and acting as a source of specialist knowledge on professional issues.
- Provide information and expert advice and support to Divisions across the organisation in order to facilitate the development and management of staff and the modernisation of services, ensuring that they are consistent with national Best Practice initiatives and legislation
- Drive the delivery of the Trust Strategic Workforce Plan agreed local and national Human Resources, Workforce Planning and Workforce Development strategies.
- Provide expert advice and support to the Chief People Officer on all People Management activity, take responsibility for implementing national and system level changes and strategies impacting the Trust workforce.
- Provide guidance, leadership, training and coaching to develop skills and competencies of the People team to ensure the consistent delivery of a high-quality service through the provision of professional updates and information.
- Evaluate and inform the Trust wide People team about the latest research and developments in employee relations, pay and conditions of service, employment law, workforce development and training.
- To be the lead link with the Trust’s external parties such as solicitors/Acas/other legal representatives in relation to Employment Tribunal casework or other external legal challenges, representing the Trust with these forums as appropriate.
- Develop, review and monitor appropriate performance monitoring and reporting arrangements in order to measure the quality and quantity of activity across the range of Services to the function operating under a service level agreement or contract.
- Lead on specific Trust wide People strategic plans, ensuring the Trust has effective establishment control, management of key workforce metrics through the Business Partner score card, e.g. the reduction of turnover, sickness absence and ER casework and improvements relevant Equality and Inclusion initiatives Trust Wide and developing and implementing measures to support managers to meet these objectives.
