WE’RE SERIOUSLY INTO HEALTHY SKIN.
AND SO ARE OUR BRANDS.
Our founders, David and Tracy, have a pioneering vision to transform skincare through innovation, education and professional partnerships. This has led to long-lasting results for consumers and continued success for skincare professionals as well as brand partners worldwide.
We are redefining the conversation around ageing—moving away past perceptions and towards confidence, vitality, and long-term skin health at every stage of life.
About this role
We are seeking an enthusiastic and driven Retail Therapist to join our wonderful team of dedicated professionals in one of our premium retail beauty outlets in Bath.
The successful candidate will demonstrate superb customer service skills and ideally will have had previous experience working in a comparable high end, luxury environment. You will thrive in a target driven role, enjoy building rapport and relationships with clients and creating bespoke skincare plans on an individual basis. You will be confident and experienced in performing facials and have a level 3 beauty therapy qualification.
This is a six-month part-time role, working two days a week (we are fully flexible on days worked). The role is based on site in central Bath.
Key Responsibilities
- Responsible for running a treatment column, as well as working in a beauty retail or salon environment, maximising occupancy and identifying sales opportunities.
- Conducting in-depth skin consultations using the latest skin imaging technology.
- Performing Environ facials including electrical facials and TCA peels.
- Recommending bespoke skincare packages across all brands for clients post consultation.
- Consistently Achieve set KPI’s across all 3 brands, to include: unit sales, occupancy, promotions across all 3 brands, new customer recruitment.
- Create and implement instore activity, traffic stopping and events to drive incremental retail sales and achieve daily retail targets and KPIs.
Desired Skills and Experience
- NVQ Level 3 required with previous experience in delivering facials.
- Proven experience in skincare and beauty sales, ideally in a premium retail environment
- A passion for beauty and results driven skincare
- Positive can-do attitude: we believe in having a positive and optimistic attitude about everything we do because it inspires others to have the same
- Proactive approach to sales
Why join iiaa?
We believe in rewarding our people and helping them thrive—both inside and outside of work. Here’s what you can look forward to:
· 25 days’ annual leave, increasing with length of service
· Three additional days off over the festive period
· Monthly product allowance plus generous staff discounts
· Access to a range of corporate discounts
· Free annual eye test at Specsavers
· Cycle to Work scheme to support a healthier commute
· Refer a friend scheme – earn rewards for bringing great people into the business
· Season Ticket loan to ease travel costs
· Fantastic career progression opportunities with plenty of room to grow and move within the company
We are committed to creating a work environment that doesn’t discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Pay: £13.00 per hour
Benefits:
- Bereavement leave
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Application question(s):
- Are you Level 3 Qualified (or equivalent) in beauty therapy?
- Are you able to work in a full-time role which includes some weekends?
- Are you able to work in-store in central Bath?
- Do you have experience of working to sales targets?
Work Location: In person
