Roles and Responsibilities
1. Personal Assistant to the Director
- Act as the first point of contact for the Director, managing calls, emails, appointments, and correspondence.
- Provide high-level administrative support, ensuring the Director’s schedule is optimised, prioritised, and aligned with business needs.
- Prepare reports, meeting agendas, notes, and presentations as required.
- Handle confidential information with discretion and professionalism.
2. Office Management
- Oversee the smooth day-to-day running of the entire office environment.
- Manage all office supplies, equipment, utilities, and IT needs; ensure everything is functioning efficiently.
- Implement systems and processes to improve organisation, efficiency, and communication across departments.
- Keep physical and digital filing systems organized and up to date.
3. Management Software (Training & Use)
- Complete training and become proficient in the use of the company’s management software.
- Use Management software to manage job bookings, scheduling, workforce allocation, invoicing, client communications, and reporting.
- Provide support to the team for logging, tracking, and managing jobs and tasks within the platform.
4. Communication & Coordination
- Answer incoming calls professionally, directing inquiries and taking detailed messages for the Director and Contracts Manager.
- Monitor and respond to emails on behalf of the Director.
- Liaise with clients, site supervisors, and suppliers to ensure smooth communication flow.
- Ensure that all client and site communications are logged and followed up appropriately.
5. Business Organization & Administration
- Create and maintain internal systems to track job progress, workforce schedules, H&S documents, vehicle maintenance, and equipment inventory.
- Assist with HR admin tasks including timesheets, holiday tracking, new starter paperwork, and subcontractor compliance.
- Support recruitment coordination as the business grows, including job postings, scheduling interviews, and onboarding new hires.
- Maintain up-to-date records of accreditations, insurances, licenses, and other key compliance documents.
6. Supporting a Male-Dominated, Fast-Paced Industry
- Thrive in a growing construction environment with a predominantly male workforce.
- Be comfortable, confident, and assertive when dealing with tradespeople, site managers, and clients.
- Bring strong organizational structure and polish to a fast-moving, practical business.
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Ideal Candidate Profile
- Highly organized and thrives on getting things done.
- Exceptional multitasker who can juggle priorities and keep everyone on track.
- Strong communicator, both written and verbal.
- Confident, assertive, and professional – able to hold their own in a busy, no-nonsense environment.
- Tech-savvy with the ability to learn and champion new systems (like Salesforce, Xero etc)
- Self-motivated, hungry to grow, and fully committed to helping the business scale.
Pay: £28,600.00-£30,000.00 per year
Work Location: In person
