Lead a busy community charity shop, build a team of volunteers and make a real local impact - Help us make a difference to the lives of dogs, cats and rabbits.
At The Oxfordshire Animal Sanctuary we rescue & rehome animals from our sanctuary in Stadhampton. We are a much-loved and well-supported charity, at the heart of our community. Our 4 charity shops in Oxfordshire - Carterton, Witney, Eynsham and Summertown, play a significant role in raising vital funds to enable us to rescue and rehome pets across Oxfordshire.
About the role
We’re looking for reliable, energetic, hands-on Manager & Assistant Manager to run our Carterton shop by driving sales, creating a welcoming space, and leading a fantastic team of volunteers.
A brilliant opportunity for those who love retail, enjoy working with people, and want a role with real purpose in the heart of the community.
What you’ll be doing:
- Leading the day-to-day running of a busy shop.
- Maximising sales and profit through great merchandising and stock management.
- Delivering excellent customer service and creating a welcoming shop environment.
- Recruiting, training and motivating volunteers.
- Maintaining a safe environment by ensuring full compliance with Health and Safety regulations.
- Generating high-quality stock donations
About you
- A passion for great customer service with experience in a customer-facing environment like hospitality, high street or charity retail would help you hit the ground running.
- Previous supervisory or management experience.
- Strong organisational skills and attention to detail.
- Confidence in training and motivating a team of volunteers.
- A positive, flexible approach and willingness to learn.
- Confidence in calculating figures and working with financial targets
- Ideally, you will have experience working in retail, the ability to problem solve, team leadership and good communication skills.
- Manual handling - lifting carrying donations - will be required on a regular basis.
- Right to work in the UK – we cannot provide sponsorship
The role will require some flexibility - weekend (Saturday) work on a rota basis. Working patterns can change due to the needs of the business and levels of volunteers available to work so a willingness to cover in our other shops also welcome.
Interviews will be conducted in person week commencing 14th September.
Please specify when applying if you are interested in the Manager or Assistant Manager position.
Pay: £25,000.00-£28,500.00 per year
Experience:
- Customer Service : 1 year (preferred)
Willingness to travel:
Work Location: In person
