Mental Health Support Worker – Full-Time (36–39 Hours)Panorama Bungalow, PontypoolMake a Real Difference Every Day
Are you looking for a rewarding career where you can positively impact people's lives? Join the dedicated team at Panorama Bungalow, supporting adults with learning disabilities, autism, and complex mental health needs within our residential service in Pontypool.
Join an Award-Winning Care Provider
At Expanding Horizons, we're proud to be an award-winning care provider recognised for delivering outstanding, person-centred support. Most recently, our service was rated "Excellent" across all three inspection areas by Care Inspectorate Wales (CIW)—a reflection of our commitment to providing exceptional care and creating a positive workplace for our team.
Competitive Pay – Because We Value You
- £13.45 per hour for your contracted hours (Real Living Wage)
- £15.75 per hour for all hours worked over your contracted hours
About Panorama Bungalow
Panorama Bungalow is a welcoming six-bed residential home in Pontypool with stunning views across the surrounding mountains. We support adults living with learning disabilities, mental illness, autism, and, at times, behaviours that others may find challenging.
Our focus is on providing person-centred support that promotes independence, dignity, wellbeing, and meaningful opportunities every day.
Your Role
As a Mental Health Support Worker, you'll play a vital role in helping people live fulfilling and independent lives by:
- Supporting individuals to access meaningful daily activities and participate in their local community.
- Encouraging independence through everyday living skills, including cooking, shopping, budgeting, and household tasks.
- Supporting people to maintain their personal care and wellbeing while promoting choice and dignity.
- Providing emotional support and promoting positive mental health and wellbeing.
- Building trusting relationships that help individuals achieve their personal goals and aspirations.
- Working collaboratively with colleagues and professionals to deliver high-quality, person-centred care.
Why Choose Expanding Horizons?
✔ Work for an Award-Winning Organisation committed to excellence in care.
✔ Recently Rated "Excellent" Across All Three CIW Inspection Areas, demonstrating our commitment to quality and continuous improvement.
✔ Make a Genuine Difference by helping people achieve greater independence and live meaningful lives.
✔ Supportive, Friendly Team where you'll feel valued, respected, and included.
✔ Gold Investors in People Accreditation, recognising our commitment to developing and supporting our employees.
✔ Excellent Training & Career Development, including a comprehensive induction, ongoing learning opportunities, and opportunities to progress your career.
✔ Employee Benefits, including:
- Blue Light Card discounts
- Paid DBS
- £250 Refer-a-Friend Bonus
- Company pension
- Free access to the Wisdom wellbeing platform, including confidential counselling
- In-house wellbeing strategy and one-to-one wellbeing support
- Employee discounts and mentoring programme
- Free on-site parking
- Casual dress
We're Looking For Someone Who:
- Is caring, compassionate, and committed to making a difference.
- Understands the importance of creating a supportive and inclusive environment.
- Is resilient, proactive, and has a positive, can-do attitude.
- Has excellent communication and teamwork skills.
- Has experience supporting people with learning disabilities and/or mental health needs (desirable but not essential).
- Holds, or is working towards, a Level 2, 3 or 4 Diploma in Health & Social Care (preferred but not essential).
Most importantly, we're looking for people who share our values and are passionate about delivering outstanding care.
Job Details
Hours: Full-time (36–39 hours per week)
Shifts include:
- 8-hour and 12-hour shifts
- Days
- Sleep-ins
- Weekends
- Bank Holidays
- Overtime opportunities available
Location: Pontypool
Applicants should be able to reliably commute to the service or be willing to relocate before starting.
Right to Work: Applicants must have the right to work in the UK.
Be Part of Something Bigger
If you're looking for more than just a job—if you want a career where every day matters—we'd love to hear from you.
Click "Apply" today and start your journey with our award-winning team.
Follow us on Facebook to see the incredible work we do:
www.facebook.com/ExpandingHorizonsLtd
Job Types: Full-time, Permanent
Pay: £13.45-£15.75 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Work Location: In person
