Operations Assistant - Part Time
Job Description
- Are you a flexible and enthusiastic individual?
- Are you looking to join a growing company that is making a difference to people's lives?
- Do you have good customer service and administration skills?
- If so, this could be the position for you. Icentia is a medical device and service company supplying ECG monitoring & analysis services to the NHS & Private Healthcare Companies.
- We are looking for a part time (20-30 hours per week) Operations and Customer Service Assistant. Office hours are Monday to Friday between 9am-5pm.
Main Duties include
- Picking and preparation of orders.
- Inspection and assembly of kits.
- Using Icentia’s web portal to track, record & control order progression
- Data Entry and general administration.
- Inbound and outbound call handling to assist patients and customers whilst adhering to strict data protection regulations.
Key Skills/requirements
- Accuracy & good attention to detail are essential
- Good administrative and organisational skills
- Excellent communication skills and telephone etiquette
- Ability to work flexibly and collaboratively with the rest of the team
- Relevant experience in an operational environment is preferred (e.g. assembly & packing, Warehouse/Inventory control or Goods in experience)
- "Can do" attitude
The following element would be seen as an asset:
- Call centre and or CRM experience
Any job offer will be conditional upon receipt of 2 satisfactory references and completion of a DBS check.
Pay: £13.00 per hour
Application question(s):
- What aspects of your current and past work experience make you an ideal candidate for this role?
- Can you give an example of how in a previous role you have worked within a team?
Work authorisation:
- United Kingdom (required)
Work Location: In person
