Position: Customer Transaction Specialist / Telephone Sales
Location: Head Office (Park Gate, Southampton)
£45,000-£60,000 OTE (£24,000 Basic + Uncapped Commission)
The rota people actually like: Every other weekend off, 1 day off in the week, and a 4pm finish before your day off. No surprises, no juggling!
The Position:
Sell cars over the phone, live chat and email from a buzzing Head Office sales floor, not a forecourt.
You'll be at the centre of everything Carsa does. Customers come to you already interested, ready to talk and you guide them from "I like the look of this one" all the way to keys in hand. No cold calling. No standing around in the rain waiting for footfall. Just back to back conversations with people who actually want to buy a car.
It's fast. It's varied. And the earning potential is real! Top performers regularly earn £50,000 plus, with commission paid across units sold and delivered and warranty products. Look after people properly and you get paid for it. Simple.
If you love sales but are done working every weekend on a windswept forecourt, this is the one for you.
You'll fit right in if you:
- Light up on the phone and build rapport in under a minute
- Preferably have at least a year of sales under your belt
- Negotiate without it feeling like a fight
- Are reliable, competitive, and genuinely enjoy hitting targets
- Bring what we call the "Emotional Spark" warmth, energy, and a real interest in the person on the other end of the line
Joining Carsa means becoming part of a professional and empowering work culture where every team member is essential to our shared success. If you have the 'Emotional Spark' that comes with an enthusiastic and motivated character, an obsession with providing outstanding customer service, and the ability to bring an empathetic, attentive, and friendly personality to our team, then we invite you to apply for the Customer Transaction Specialist position today.
About Us:
At Carsa, we're not just in the business of selling cars; we're in the business of creating exceptional experiences. As a forward-thinking and customer-centric company, we've positioned our customers and colleagues at the heart of everything we do. Our ethos revolves around making the car buying journey seamless for our customers while ensuring the delivery of excellent customer service at every touchpoint.
With a proud presence across 11 retail outlets nationwide, Carsa maintains industry leadership with a commitment to high group standards. Our state-of-the-art preparation centre ensures that each vehicle meets our stringent quality benchmarks, reflecting our dedication to excellence.
As we embark on an exciting phase of growth, Carsa is set to expand its retail arm in the near term, offering a multitude of opportunities for passionate individuals to join our team.
Benefits:
- Free on site parking
- Uncapped Commission (worth saying twice)
- Life Assurance and Critical Illness Cover
- Birthday Day Off
- Increased Holiday with length of service
- Automatic Workplace pension scheme
- Referral Bonuses
If you're a sharp sales operator who wants warm leads, a sensible rota, and commission that actually pays — apply today.
Job Types: Full-time, Permanent
Pay: £28,000.00-£60,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
Ability to commute/relocate:
- Southampton SO31 1BX: reliably commute or plan to relocate before starting work (required)
Experience:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
