You're more likely to love your work if what you do matters, at WellBN it does.
We are looking for a Receptionist to join our GP Practice and work as a part of a team manageing our front desk and to be the first point of contact for our Patients.
· Contract type: Permanent; Full-time/ Part-time - 20 to 37.5 hpw
· Location: We currently operate from 3 sites: Brunswick and Burwash in Hove and Benfield in Portslade.
· Working hours: between 8am and 6.30pm, Monday to Friday
About the role:
As a Receptionist, you will be joining a highly skilled and friendly Reception team and work closely with our Triage team to provide the highest standard of patient care possible.
We are looking for well organised individual with a can-do attitude, strong communication and customer service skills to provide a service to our patients in line with our practice ethos.
Previous customer facing, admin and/or primary care experience is welcome but on-the-job training will be provided to increase skills for the right candidate.
What we would like you to do:
· Welcoming patients and directing them to the practitioner they're visiting
· Scheduling visits
· Answering and making phone calls on behalf of the practice employees
· Being the first point of contact for all email enquiries
· Maintaining the reception area
· Keeping patients and practice records up to date
· Performing various admin tasks
What we offer:
· A chance to join a company that values its employees and has its heart in the right place
· A community-driven, diverse, inclusive and dynamic work culture
· Regular companywide wellbeing and social and events
· Market rate of pay at £13.45ph
· Permanent; Part-time or a Full-time contracts
· Flexible working hours: between 8am and 6.30pm, Monday to Friday
· 25 days of Holiday + 8 Bank Holidays
· Learning and development opportunities
· NHS and/or Nest pension
· Employee assistance programme
· Cycle to work scheme
About us:
We are a diverse and innovative practice, formed of 3 healthcare centres in Brighton and Hove and the surrounding area.
With a patient population of 25,500, we pride ourselves on providing high-quality care to all, particularly focusing on disadvantaged populations. From hormone clinics to community outreach programs, we strive to make a positive impact on the health and wellbeing of our patients.
We have a vibrant and diverse team of over 100 colleagues. From healthcare assistants, pharmacy and reception teams to GPs and partners, we work Together - Putting people, community and creativity at the heart of healthcare.
We take pride in our work and believe we make a difference to patients and practices.
If you'd like to join a team that's as driven as they are kind, focused on a shared mission and values, we'd love to hear from you.
At WellBN we take equal opportunities seriously. We welcome people of all backgrounds, gender identities, races, religions, national origins, sexual orientations, ability levels and ages.
If you need adjustments at any stage of the recruitment process, just let us know and we'll do our best to help.
Pay: £13.45 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Referral programme
- Sick pay
Work Location: In person
