The job will involve:
- Raising sales quotations, processing sales orders and conducting daily stock checks
- Providing telesales support, upselling products to current customers
- Dealing with customer queries, incoming sales call and meeting and greeting people
- Archiving, scanning, filing and dealing with any post/franking
- Providing any additional support required by the Sales Managers
- Supporting with any ad hoc administrative duties and covering colleagues
- Updating inhouse trackers and systems
- Managing back orders and proof of deliveries
- Supporting with Key Account Management
- Processing returns
The Person will:
- Have some experience of using software packages
- Have experience of working in an administrative role (essential)
- Be confident making outbound calls to existing customers
- Good IT skills to include a working knowledge of Excel (essential)
- Have an excellent standard of customer service
- Be an excellent communicator, especially a great telephone manner
- Have a proactive and productive approach to their work
- Possess a ‘can do’ attitude
- Have the ability to manage own work load.
Duties:
- Creating Pricing specifications and quotations
- Order execution, delivery notes, billing and invoice production
- Inputting orders via our system IFS
- Work within the commercial team and assist where required, Team player with an ability to work cross functionally
- Stock management in coordination with the suppliers, warehouse (leftovers, overstock items, stock management);
- The main point of contact for any logistic & invoicing matters
- Arranging transportation and despatching of goods
- Processing sales orders and liaising with customers
- Matching POD to invoice
- Accurately update and manage the CRM systems
- Liaise with suppliers to rectify any discrepancies with invoicing and place orders
- Liaise with finance office
- Manage invoicing and credit notes effectively according to the schedule
If you are a dedicated, efficient individual who learns quickly and would like to develop this role, please apply for this role.
Pay: £28,850.00-£30,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
