Front of House Supervisor – Dark Arts Bar
£15.25 per hour including Tronc - £13.25 base.
Full-time | 40 hours |
Southampton
Dark Arts Bar is looking for a confident, organised and genuinely great-with-people Front of House Supervisor to join our team.
Dark Arts isn't a traditional bar. We combine performance, cocktails, Potion Making, puzzles and immersive experiences in a witchcraft-inspired venue in Southampton.
We're looking for someone who can be a senior, hands-on member of our front-of-house team — looking after guests, keeping busy services organised and helping our Potion Making experiences run brilliantly and comfortable performing a role when interacting with guests.
What you'll be doing
- Leading the front-of-house team during shifts
- Welcoming guests and making sure they have a brilliant experience
- Managing day-to-day bookings, table plans and guest flow
- Coordinating our Potion Making sessions and Potion Masters
- Helping train and support FOH team members
- Handling guest questions, complaints and unexpected problems confidently
- Helping organise private hires, parties and larger bookings
- Acting as Duty Manager when required
- Supporting opening, closing and general venue standards
- Helping coordinate rotas, staffing and day-to-day operations
- Maintaining experiences and the aesthetic elements of the venue
Who we're looking for
You will need to have experience in hospitality and have worked at supervisor level for a minimum of 2 years.
More importantly, we're looking for someone who is:
- A great performer with acting experience
- Warm, confident and naturally good with people
- Organised and able to juggle several things at once
- Comfortable giving direction and leading a team
- Calm when something doesn't go to plan
- Reliable and able to take responsibility for a shift
- Happy working in a busy, unusual and experience-led environment
- Available weekend evening /daytimes
Experience with bookings, events, escape rooms, immersive entertainment, theatre or experience-led hospitality would be a bonus, but isn't essential.
Pay & hours
£13.25 per hour + an equal share of tronc.
Our tronc has averaged approximately £2 per hour over the last 12 months, although this is variable and not guaranteed.
About Dark Arts
Dark Arts Bar is an immersive witchcraft-inspired cocktail bar and experience venue in Southampton rated number 1 on trip advisor.
We want people to leave feeling like they've been somewhere genuinely different — whether they've come in for a cocktail, a Potion Making experience, a date night or a celebration.
We're looking for someone who enjoys hospitality, likes taking responsibility and wants to work somewhere with a little more personality than the average bar.
If that sounds like you, we'd love to hear from you. Cover letters are appreciated so we can get a sense of who you are.
Pay: £13.25-£15.25 per hour
Experience:
- Supervising: 2 years (preferred)
Work Location: In person
