Since 1974, the Federation of Small Businesses (FSB) has been the trusted voice of millions of small businesses and self employed people across the UK. We support our members to start, run and grow their businesses through expert advice, market leading benefits, local support, and influential campaigning on the issues that matter most.
We’re looking for a skilled and detail-oriented Test Analyst to join our IT & Change team. This is a great opportunity to contribute to the delivery of high-quality software solutions within a collaborative and forward-thinking environment.
You’ll play a key role in ensuring applications meet business and technical requirements, while supporting continuous improvement of testing practices across the organisation.
As part of the team, you’ll be involved in testing activities across the full Software Testing Lifecycle (STLC), working closely with colleagues to ensure solutions are reliable, effective, and fit for purpose.
- Execute functional and non-functional testing across a range of projects
- Contribute to test planning, estimation, and test case design
- Build, maintain, and execute manual and automated regression test suites
- Support and develop automation testing using Leapwork (or similar tools)
- Work closely with stakeholders to understand requirements and ensure quality outcomes
- Coordinate and support User Acceptance Testing (UAT) activities
- Log, track, and manage defects through to resolution
- Collaborate with IT, Change, and business teams throughout delivery
- Follow and promote testing standards, best practices, and governance
- Contribute to continuous improvement of testing processes and frameworks
You’ll have a solid foundation in testing, with a proactive mindset and a strong focus on quality.
- Experience working across the Software Testing Lifecycle (STLC)
- Experience creating and executing test cases and test plans
- Strong stakeholder engagement and communication skills
- Knowledge of Agile and/or Waterfall delivery methodologies
- Good analytical and problem-solving skills
- Experience testing Salesforce platforms
- ISTQB Foundation (or higher) certification
- Experience working on transformation or change programmes
- Experience working with third-party suppliers
- Understanding of project delivery practices
- Exposure to automation testing (ideally with no/low-code tools)
- Strong attention to detail
- Organised and methodical approach to testing
- Proactive and adaptable, with a willingness to learn
- Collaborative team player
- Confident communicator
At FSB, you’ll be part of an organisation that makes a tangible difference to small businesses. You’ll work in a supportive and collaborative environment, with the opportunity to influence policy and drive meaningful change.
In addition to a fulfilling career with FSB, you’ll also benefit from:
- 26 days holidays per year plus bank holidays with the option to buy 3 days with your Annual Flex Pot*
- Annual Flex Pot* to spend on benefits including additional pension, additional holidays, additional critical illness cover, additional life cover, cycle to work scheme and discounted gym membership
- Health cash plan* (Access to claim back numerous benefits, including towards dental treatment, optical, chiropody, physiotherapy, counselling, health and wellbeing)
- Critical illness and income protection insurance*
- Enhanced Maternity and Paternity Pay
- Access to an employee assistance programme and mental health first aiders
- Group Personal Pension (GPP)
- Applicable on completion of probationary period and subject to terms
All applications to be received by 10 July 2026. Any applications received after this date will be held on file for a maximum of 6 months and reviewed if the first round of applicants are unsuccessful.
To apply for this role please email your CV and covering letter detailing how you meet the essential criteria to
[email protected].