We are seeking a Director, Proposal Management to lead our global full-service clinical proposals and budget’s function. This is a highly visible leadership role responsible for driving strategic direction, operational excellence, process standardization, talent development, and consistency across a global proposal management organization.
We are looking for a hands-on leader who is prepared to support the team when needed and has experience leading global proposal and budget teams within a CRO or pharmaceutical environment. The successful candidate will have a proven track record of building and developing high-performing teams, driving continuous improvement, influencing senior stakeholders, and partnering across commercial and operational functions to support business growth.
Creates, initiates, and is accountable for the strategic vision for the Proposal Management department including key stakeholders within or external to Enterprise Client Solutions.
Establishes current and future departmental organizational structure in support of and in alignment with the larger commercial organization including development, retention, and succession planning for managers and employees.
Provides guidance and oversight for process improvement opportunities, applies analytical tools to process issues, and is accountable for team process improvements, removing obstacles through influence when needed.
Advocate, communicate, and support the team across the enterprise to achieve a positive department reputation as well as support an effective and efficient working environment.
Supports business growth by generating and leading innovative processes, strategic thinking, setting effective priorities, promoting a culture of continuous improvement, and increased internal and external customer satisfaction, and identifying potential efficiencies.
Accountable for the development of a department training strategy (including new hires as well as continuous education).
Supports team leaders and managers in the effective execution of their leadership and management responsibilities, including coaching and development (could include performance evaluation activities, career development for staff, training, etc.).
Define global reporting requirements around performance metrics with support of department head and in collaboration with peers.
Ensures effective business continuity (i.e., problem-solving against market concerns, resourcing issues, etc.).
Actively builds and maintains relationships with key stakeholders across the Business Unit (BU) and enterprise, acting as principal BU point-of-contact (POC) for other Commercial leaders, Operational leadership, and Executive Management (i.e., VP, GM, President).
Provides solution-oriented approaches to address departmental issues.
Reviews, analyzes, and interprets departmental/commercial reports.
Addresses departmental issues/team performance with a proactive, strategic approach and an appropriate sense of urgency.
Provides guidance and oversight for development and consistent implementation of global policies, procedures, and SOPs (developing and implementing when necessary).
Performs timely and accurate data entry into departmental and/or corporate databases/systems as required.
Accountable for timely and accurate data entry by team.
Accountable for timely delivery of assigned opportunities across team.
Executes defined reporting requirements around performance metrics, ensuring departmental productivity targets are met.
Provides guidance and support to team when analyzing and resolving issues surrounding new/complex enquiries.
Directs/facilitates negotiations with internal clients in partnership with Senior Management, Sales, etc
Actively develops and manages department budget, with support of department head as needed.
Acts as back-up to departmental head, as required.
Completes other appropriate duties, as assigned by the manager, which require similar skills in accordance with business needs and common sense.
Supports a global team based in one or more regions.
All other duties as needed or assigned.
People Responsibilities: 1-10 Direct Reports (BU dependent), 1-150 Indirect Reports (BU dependent).
Extensive experience within in a CRO or pharmaceutical environment along with supervisory experience.
Demonstrated ability to plan, multi-task, prioritize, and lead a team.
Track record of building successful teams.
Proven track record in effective operations and/or commercial department management and leadership.
Ability to communicate appropriately and effectively with clients and senior management.
Ability to build relationships in support of successful outcomes.
Ability to communicate appropriately and effectively with internal stakeholders, clients, and executive management.
Ability to negotiate at all levels of an organization, with internal and external clients, towards a win-win solution.
Demonstrated strength in conflict resolution.
Shown focus on continuous improvement.
Demonstrated positive approach to change management, with proven competency at being a supportive and effective change agent.
Ability to maintain confidentiality of employee data and information during interaction with staff at all levels.
Learn more about our EEO & Accommodations request here .
