60,000 Basic Salary | Up to £75,000 OTE + Strong Benefits | Family-Run | Customer-First
Do you love leading teams? Passionate about creating amazing customer experiences? Want the freedom and responsibility to run a store as though it were your own business?
You might be just who we’re looking for.
Why Join Stokers Furniture?
We’re one of the UK’s most established and successful family-owned furniture retailers, with 10 stores, more than £75 million in annual sales and full ownership of all our retail and distribution properties. We’ve built our reputation on trust, customer experience and stylish, high-quality furniture — and we’re still growing.
At Stokers, we do more than sell furniture. We help people create homes they love through expert advice, honest guidance and a warm, no-pressure experience that keeps customers coming back and recommending us to others.
What We Do
We’re passionate about supplying quality, stylish furniture that is right for the customer and their home, in a way that is genuinely deserving of recommendation.
The Role
As Store Manager, you’ll lead our Southport store with energy, confidence and care.
This is much more than a traditional Store Manager role. You’ll have genuine responsibility for the performance, culture and day-to-day running of the entire store, with the freedom to take ownership as though it were your own business.
You’ll lead a team of 22 people, including:
- A store sales team of seven
- An administration team of four
- A warehouse and delivery team of eleven
You’ll also have our exceptional Warehouse Manager and Administration Manager reporting directly to you. Your own reporting line will be directly to the Commercial Director, giving you genuine influence, autonomy and the opportunity to make a real difference.
You’ll bring a strong commercial mindset and a natural flair for people management to every decision. Here’s how you’ll make a difference:
- People: Inspire, coach and lead happy, high-performing teams across sales, administration, warehouse and delivery
- Product: Promote our passion for beautiful, high-quality furniture
- Performance: Drive results through motivation, teamwork, accountability and smart planning
- Presentation: Create a showroom that customers love spending time in
- Operations: Bring every part of the store together to deliver an exceptional customer experience
- Ownership: Take responsibility for the store’s performance as though it were your own business
About You
We’re looking for someone who is:
- Passionate about motivating and developing people
- A team player who leads by example
- Confident coaching and supporting others to grow
- Passionate about delivering outstanding customer experiences
- Commercially aware and confident making decisions
- Comfortable taking ownership and being accountable for results
- Always looking for ways to improve and do things better
- Confident addressing issues promptly and constructively
- Able to bring different departments together as one team
What You’ll Need
- A proven track record of leading teams in high-ticket retail
- Strong leadership and coaching skills
- The ability to create a great culture and drive consistent performance
- Strong commercial awareness and confidence managing store performance
- The ability to lead sales, administration, warehouse and delivery teams
- The confidence and ambition to run the store as though it were your own business
What You’ll Get
- A basic salary of £60,000
- Profit, quarterly and project bonuses, taking potential earnings up to £75,000
- The freedom and responsibility to run the store as though it were your own
- A direct reporting line to the three Company Directors
- A generous company pension scheme
- Life assurance for added peace of mind
- Money back towards dental, optical and other healthcare costs
- Access to complementary therapies, from Reiki to sports massage
- Free, qualified support for mental health and wellbeing
- A 24/7 Employee Assistance Programme
- VIP discounts at leading retailers
- A generous staff discount across our furniture ranges
- Enhanced holidays based on length of service
- Excellent training and long-term career development
Ready to step into a rewarding leadership role with a secure, family-run business where you’ll have genuine autonomy, responsibility and the chance to make a real difference?
Apply today — we’d love to hear from you.
Pay: £60,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Pay rise
- Referral programme
- Sick pay
- Store discount
Experience:
- People management : 5 years (required)
- Sales management: 5 years (required)
Language:
- English fluent (required)
Licence/Certification:
- Clean UK Driver license (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
