JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
As Communication Manager for Work Dynamics EMEA, you'll be at the heart of how we connect, inspire, and empower our teams across the region. This role is about embedding and evolving our communication model so that colleagues across all sub-business lines and functions can share successes, collaborate seamlessly, and stay fully connected to the initiatives and events that matter most.
You'll support the delivery of our strategic communications plan—from Town Halls and Extended Leadership meetings to Monthly Relay packs, Quarterly Business Updates, and our annual Work Dynamics EMEA Awards. At JLL, we are collectively shaping a brighter way—for our clients, ourselves, and our fellow employees—and your work will ensure every voice is heard and every story is told.
You'll also play a vital role supporting the Barclays Account, developing engaging communications channels and helping the leadership team showcase the value JLL brings to this important client relationship. This is a role where your creativity, strategic thinking, and relationship-building skills will drive connection and clarity across a diverse and dynamic organisation.
What your day-to-day will look like:
Embed and evolve the Work Dynamics EMEA communication model to enable collaboration and connection across all sub-business lines and functions
Support delivery of the Work Dynamics EMEA communications plan, including Town Halls, Extended Leadership meetings, Monthly Relay packs, Quarterly Business Update decks, and the Work Dynamics EMEA Awards
Help deliver JLL-wide communication goals by using centrally provided toolkits and writing articles for Connect to ensure messages reach Work Dynamics EMEA audiences effectively
Build strong relationships with stakeholders from all Work Dynamics EMEA Service Lines, including board members, Communication Champions, and the Real Estate Management Services (REMS) Global Communication Team
Work with communication colleagues and Communication Champions to maintain and optimise the rolling communication plan as an effective strategic planning tool
Promote and facilitate the use of Teams channels for leadership communications and amplify successes by sharing content more broadly across the organisation
Develop and implement measurement tools to assess communication effectiveness and recommend data-driven improvements to the communication model
Partner with Extended Leadership Team members to make the Relay process engaging, consistent, and impactful
Develop and manage communications channels for the Barclays Account, including quarterly town halls, annual reports, and MS Teams sites, advising leadership on how to bring the best of JLL to the client
Required qualifications:
Proven experience in internal communications, preferably within a large, matrixed organisation
Excellent written and verbal communication skills with the ability to craft compelling messages for diverse audiences
Strong stakeholder management skills and the ability to build trusted relationships at all levels of the organisation
Experience managing multiple communication channels and projects simultaneously with attention to detail and deadlines
Proficiency in Microsoft Office Suite, including PowerPoint, Teams, and SharePoint
Strategic thinking combined with a hands-on, proactive approach to execution
Ability to work collaboratively across geographies and cultures, supporting teams in different time zones
Preferred qualifications:
Experience in the real estate or professional services industry
Knowledge of communication measurement and analytics tools
Background supporting executive-level communications or large-scale events
Familiarity with employee engagement platforms and digital communication tools
Experience working on client-facing account communications
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
