Full job description
About the Role
We are looking for a motivated individual to join our team as a Housing & Property Management Apprentice. This is a fantastic opportunity for a new recruit or an existing employee to gain a formal qualification while working in a practical environment. You will develop extensive knowledge of the housing/property sector, achieve a Level 3 Apprenticeship, and have the opportunity to gain professional recognition through PropertyMark and membership with The Property Institute (TPI) .
This programme is open to candidates of all ages, including school leavers, career changers, and even graduates looking to upskill via the apprenticeship route.
Key Responsibilities
As an apprentice, you will work alongside experienced property professionals and be expected to assist with:
- Property Management: Supporting the day-to-day management of residential properties, including handling repairs, maintenance requests, and health & safety checks.
- Tenant & Landlord Liaison: Acting as a first point of contact for queries, ensuring high levels of customer service.
- Compliance: Assisting with legal and regulatory compliance, including gas safety certificates, EPCs, and right-to-rent checks.
- Viewings & Inspections: Accompanying tenants on viewings, conducting property inspections, and preparing inventory reports.
- Administration: Maintaining accurate records on property management systems, processing tenancy agreements, and managing deposit paperwork.
- Housing Management: Where applicable, supporting allocations, tenancy sustainment, or anti-social behaviour (ASB) casework.
Who is this apprenticeship for?
This role is suitable for all employees of all ages who want to develop their property management knowledge to a higher level. We welcome applications from:
- School/college leavers seeking a first step into the property sector.
- Existing employees in housing or admin roles who want a formal qualification.
- Graduates looking to upskill via a practical, work-based learning route.
What You Will Gain (Training & Qualification)
Upon successful completion, you will achieve:
- Housing and Property Management (Level 3) Apprenticeship – a nationally recognised qualification.
- PropertyMark learning – enhancing your professional standards.
- Optional: The Property Institute (TPI) learning and membership (available to high-performing candidates).
You will receive dedicated off-the-job training, a mentor, and full support to complete your apprenticeship portfolio.
Person Specification (Essential)
- Motivation: A genuine interest in property and housing.
- Communication: Good verbal and written English skills (GCSE grade 4/C or above in Maths & English preferred, or willingness to work towards functional skills).
- Organisation: Ability to manage multiple tasks and prioritise workload.
- IT Skills: Confident using emails, Word, and Excel (experience with property software is a plus but not essential).
- Attitude: Reliable, professional, and eager to learn.
Benefits
- Full study support for your Level 3 Apprenticeship.
- Professional membership pathway with PropertyMark and TPI.
- Mentoring from qualified property managers.
Pay: £13,000.00-£18,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
