Overview
We are looking for a friendly, professional, and welcoming Full Time or Part Time Restaurant Receptionist / Host to be the first point of contact for our guests. The ideal candidate will have a warm personality, a big genuine smile, excellent communication skills, and a passion for providing outstanding hospitality.
As a Restaurant Receptionist, you will be responsible for welcoming guests, managing reservations, answering telephone calls, assisting with guest enquiries, and helping to create a smooth and enjoyable experience from the moment guests arrive.
Previous experience working with OpenTable or a similar restaurant reservation system is a strong advantage
Duties
- Warmly welcome and greet guests with a big smile and positive attitude.
- Manage reservations, bookings, and walk-ins.
- Use OpenTable to manage reservations — experience is a plus.
- Answer telephone calls professionally with excellent phone etiquette.
- Assist guests with enquiries, special requests, and seating.
- Communicate effectively with the front-of-house team.
- Maintain a professional and welcoming reception area.
- Deliver excellent customer service and create a great first impression.
- Report to and support the Reception Manager as required.
- Answer emails in a professional manner
Requirements
- Previous restaurant, hospitality, reception, or customer service experience.
- Excellent communication and telephone skills.
- Friendly, confident, and well-presented personality.
- Ability to work calmly in a busy environment.
- Reliable, organised, and a strong team player.
- Flexible with working hours, including evenings and weekends.
Pay: £13.00-£16.00 per hour
Expected hours: 20.0 – 40.0 per week
Work Location: In person
