Job Title: Support Worker
Reports to: Manager
Hours: 35 Covering Monday to Friday
Job Purpose
The role of the support worker is to provide a mixture of coordinated support to people, their families or carers, supporting them to remain within their own homes and improve outcomes.
To work in partnerships with the person, their network and other agencies to strengthen individual capacity, enhance relationships/networks and increase engagement in their local communities to decrease social isolation.
Principal Accountabilities
Supporting Individuals
· Engage with the individual, developing and maintaining relationships built on mutual respect, trust and the strengths of the individual.
· To maintain a caseload of individuals, providing direct support and coordinating support to be provided by volunteers.
· To encourage independence and self-reliance, helping the individual to develop positive strategies aimed at finding solutions to overcoming challenges.
· To promote and facilitate understanding the needs of the individual.
· Use a strengths based and solutions focused approach to enable people to make positive changes in their lives.
· To deliver support packages tailored to the individual.
· Enabling involvement and participation.
· Make referrals to specialist and other services for individuals where appropriate.
· To work in partnership with a variety of agencies including social work, health and voluntary sector to support individuals in their local communities.
Person Centered Assessment
· To undertake person centered assessments at the beginning of involvement.
· To engage with individuals to identify goals, assess options and review outcomes.
· To coordinate the support provided to individuals utilizing volunteers to deliver support as appropriate.
· Participate in multi-agency meetings pertaining to individuals where required.
Other Duties and Responsibilities
· To participate actively and constructively in meetings when required.
· To agree with the individual, their families or carers how personal information will be used, recorded and shared with others within the bounds of confidentiality and professional boundaries when working with families.
· To maintain accurate written and electronic records of work undertaken.
· To participate in individual supervision and team meetings.
· To maintain up to date knowledge and skills as required by the role.
· To maintain registration status with professional bodies as required by the role.
· To alert the Depute Manager of any significant changes or events which affect the implementation of an individual’s agreed plan or impact upon their health or wellbeing.
To undertake other duties and responsibilities appropriate to the overall purpose and principles of the role.
ESSENTIAL REQUIREMENTS
valid driving license and access to a vehicle.
2 Health and Social Care or equivalent
DESIREABLE REQUIREMENTS
SVQ 3 health and social care of equivalent
RELEVANT WORK/OTHER EXPERIENCE
Direct experience of working with older people
Direct experience of working with families/carers
Direct experience of working with other professional agencies to meet individual’s needs.
Experience of working with individuals who can find it difficult to engage with services
Experience of working in a multiagency setting or team
Experience of working in individual’s own home.
Experience of working with volunteers to coordinate support for individuals.
Application
Interview
PARTICULAR SKILLS/ABILITIES
Ability to work flexibly to meet demands of the service including some evening and weekend work.
Ability to communicate effectively with a range of individuals and groups.
High degree of motivation, commitment and ability to use initiative.
Ability to engage and motivate individuals.
Effective written and oral communication.
Good IT skills and competence.
Experience of signposting individuals to relevant services.
Application
Interview
References
PERSONAL QUALITIES
Good interpersonal skills.
Emotional Intelligence.
Friendly and outgoing.
Enthusiastic and interested in people.
Clean driving license and own transport.
Understanding of working in the charity sector.
Interview
References
ANY ADDITIONAL OR RELATED REQUIREMENTS
Member of PVG Scheme or willingness to become a member of the PVG Scheme with satisfactory Scheme Record and/or Scheme Record Update
Disclosure Check
Job Type: Full-time
Pay: £24,479.00 per year
Work days:
Work Location: In person
