Rota & Scheduling Coordinator
Emelec Limited – Birkenhead, Wirral (CH41)
Emelec Limited is a growing Facilities Maintenance company based in Wirral, delivering electrical, fire alarm, data, and building maintenance services to commercial clients nationwide. Due to continued expansion, we are seeking a highly organised and proactive Rota & Scheduling Coordinator to join our Birkenhead office.
This is a key operational role responsible for the effective planning, scheduling, and coordination of our engineering workforce to ensure service delivery commitments are met efficiently and professionally.
Key Responsibilities
- Planning and managing daily engineer schedules, allocating reactive and planned maintenance works across the UK
- Coordinating engineer rotas, attendance, and workload distribution to maximise efficiency and response times
- Managing emergency call-outs and schedule changes, responding quickly to operational demands
- Liaising with engineers, subcontractors, clients, and internal teams to ensure works are scheduled effectively
- Monitoring job progress and adjusting schedules in real time to address delays, urgent works, or changing priorities
- Maintaining accurate job records, scheduling information, and operational documentation
- Handling incoming client enquiries via telephone and email in a professional and timely manner
- Supporting operational administration, including updating internal systems and assisting with service coordination tasks
Candidate Profile
- Previous experience in scheduling, workforce planning, service coordination, or a similar operational role is essential
- Experience within facilities maintenance, engineering services, or a fast-paced service environment would be advantageous
- Excellent organisational and time management skills, with the ability to manage multiple priorities simultaneously
- Strong communication skills, confident liaising with engineers, clients, and stakeholders at all levels
- Calm and decisive under pressure, particularly when handling urgent call-outs or last-minute changes
- Strong IT and administrative skills, with experience using scheduling or job management systems preferred
- Able to work independently, use initiative, and make sound operational decisions
What We Offer
- Enrolment into the company pension scheme
- Private GP access via MySante, including online medical appointments
- Access to exclusive high street and online retail discounts
- On-site parking
- Choice of weekly or monthly pay
- Annual leave starting at 20 days plus bank holidays, increasing by 1 additional day per year of service up to 25 days
- Company events and team socials
- Opportunity to join a growing and supportive business with long-term career prospects
Job Type
Full-time
Work Location
In person – Birkenhead, Wirral (CH41)
Pay: From £35,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Transport links
Experience:
- Scheduling: 2 years (preferred)
Work Location: In person
