Medical Secretary (Band 3)
Admin Services | Clinical Support Services Division
Fixed-Term Maternity Cover Opportunities
We are recruiting to backfill maternity leave and have the following fixed-term opportunities available:
6 hours 45 minutes per week until 17 December 2027
12 hours 30 minutes per week until 23 October 2027
We are happy to appoint the same candidate to both positions. If appointed to both posts, the successful candidate will work:
19 hours 15 minutes per week until 23 October 2027
12 hours 30 minutes per week from 24 October 2027 until 17 December 2027
Working hours and days can be discussed at interview. Hours must be worked between Monday and Friday, 8.00am to 5.00pm , and the successful candidate will work a fixed weekly pattern rather than a rota-based arrangement .
The role will be site-based at either Whiston Hospital or St Helens Hospital , with site preference discussed at interview.
We are seeking an accurate, well-organised typist with excellent attention to detail and a good working knowledge of medical terminology.
The role involves typing clinical correspondence for multiple specialties, ensuring work is completed accurately and within agreed timescales.
JD & PS are under AfC review and are subject to change
Interview date to be confirmed
Duties will include, but are not limited to:
Audio typing of clinical letters and documentation
Working across a range of surgical and medical specialties
Chasing external tertiary referrals
Covering telephones and dealing with enquiries as required
About You
We're looking for someone who is:
Highly organised with strong audio typing and administrative skills.
Able to work independently.
Accurate, detail-focused and discreet.
You will be reliable and able to work both independently and as part of a team, with a strong commitment to delivering a professional and efficient service in line with NHS values.
Apply now to join our team.
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
Rated Outstanding by CQC Inspection August 2018
Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
To quality check documentation completed in clinical administration support.
- Audit reports bi-monthly against KPI’s (key performance indicators).
- Mentor, train and supervise relevant staff as required by the Administration Services
Co-ordinator.
- Complete any Tertiary Referrals to external Trusts and ensure these are completed on
PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check
that follow up appointments are arranged in conjunction with Referral To Treat (RTT)
patient pathway.
- Type dictation from audio transcription of clinical correspondence and documentation.
Ensuring appropriate follow up arrangements /investigations are in place. Liaise with
Personal Medical Secretary of specialty accordingly.
- Deal appropriately with concerns from staff in line with Trust policy
- To answer the telephone promptly and politely, telephoning patients where appropriate
using tact, discretion and empathy in all situations.
- Accurate use of patient information using the Patient Administration System (PAS),
2
including registration screen to check patient details are correct.
- Ensure efficient audit processes in place concerning correspondence to ensure quality
levels maintained and rectify accordingly.
- Print off EIS reports for discharges
- Taking minutes of meetings and circulating to relevant groups.
