Job Overview
We are seeking a dynamic and compassionate GP Care Navigator / Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, providing friendly, efficient reception services while supporting patients in navigating their healthcare journey. Your proactive approach will help ensure smooth clinic operations, foster positive patient experiences, and uphold the high standards of our healthcare environment. This paid position offers an exciting opportunity to contribute to community health and make a meaningful difference every day.
Responsibilities
- Greet patients and visitors warmly, creating a welcoming atmosphere at all times
- Manage appointment scheduling, cancellations, and follow-ups with accuracy and efficiency
- Answer incoming phone calls promptly, providing information or directing inquiries appropriately
- Maintain organized patient records and manage administrative documentation securely
- Assist patients with check-in procedures and gather necessary information for their visits
- Support clinicians by preparing examination rooms and ensuring medical supplies are stocked
- Handle administrative tasks such as data entry, filing, and correspondence to keep clinic operations seamless
Experience
- Previous office experience or administrative experience in a healthcare setting is highly desirable
- Excellent communication skills with a friendly, professional demeanor
- Ability to multitask effectively in a fast-paced environment
- Strong organizational skills with attention to detail
- Proficiency in using office software and electronic health record systems is preferred
This role is ideal for motivated individuals who thrive on helping others, possess excellent organisational abilities, and enjoy working as part of a dedicated healthcare team. Join us to be part of a supportive environment where your contribution directly impacts patient care and community well-being!
Pay: From £12.75 per hour
Benefits:
- Company pension
- Free parking
Work Location: In person
