We have an exciting opportunity for an experienced Site Reliability Engineering (SRE) Operational Lead to join Capgemini's Cloud & Infrastructure Services (CIS) managed services business. The role is responsible for leading operational service delivery across the SRE managed service, ensuring reliability, availability, governance, and continual service improvement for our clients.
Operating within a Cloud Pod structure, the SRE Operational Lead acts as the operational authority for service performance, driving operational excellence across Incident, Problem, Change, Availability, and Service Level Management. You will work closely with SRE Technical Leads, Architects, SRE Engineers, and other key stakeholders to ensure services meet agreed contractual and operational commitments.
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)
