Job Description: Care Home Administrator
Location: St Marys Chanterlands Lodge-340 Chanterlands Avenue, Hull,
Job Type: Permanent, Full-time (37.5, includes occasional evenings and weekends)
Sponsorship: Not currently available
Start Date - Mid October
Join Bowburn Manor – Make Every Day Matter
At St Marys Chanterlands Lodge, operated by St Mary’s Care Group, we believe great care is about more than meeting needs. It’s about creating an environment that helps people feel truly at home, living life to the fullest and enjoying new experiences. Our approach is rooted in dignity, respect and personalised care, placing residents’ wellbeing, independence and choices at the heart of everything we do.
Located in Hull., St Marys Chanterlands Lodge, is our new care home supporting residents with residential, dementia and respite care. We know that it’s the small, meaningful moments that make a big difference to everyday life, helping residents and families feel supported.
If you share our passion for kindness, respect and making every day matter, St Marys Chanterlands Lodge is a place where you can truly make a difference.
What You’ll Be Doing
As our Administrator, you’ll play a vital role in enriching the lives of residents by:
- Maintain accurate and complete financial records of the Home in line with Company policies and procedures, using computer and manual systems.
- Prepare and issue regular Management Reports within the prescribed timescales.
- Process receipts of monies against Residents’ accounts. Maintain records.
- Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or person so responsible are produced accurately and promptly. Follow up settlement of same using manual records and specialised computer software. Liaise with and assist Credit Control Department to resolve any outstanding issues.
- Ensure continuity of the payroll.
- Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.
- Maintain complete files for Residents and Staff Members in line with the Company’s policies and procedures.
- Provide administrative / secretarial support to the Home Manager e.g. typing, filing dealing with correspondence etc, within given timescales.
- Operate office equipment such as fax, photocopier and computer as required.
- Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and re- direct
- Enquiries in a friendly and efficient manner.
- Maintain stationery supplies.
- Order and maintain records of Staff Members’ uniforms.
- Arrange and calculate monthly stock takes and costs.
- Participate in Staff and Resident meetings as and when required.
What We’re Looking For
We’re seeking someone who is:
- Warm, approachable, and brimming with positivity
- Organised, reliable, and effective with planning
- Creative, enthusiastic, and able to motivate others
- Passionate about improving the lives of older people
- Able to work flexibly across some evenings and weekends
- Previous experience in a similar role.
What We Offer
Working at St Mary’s Care Group means being part of something special. You’ll enjoy:
- A friendly, supportive, and welcoming workplace
- Real opportunities for ongoing training and career progression
- A chance to make a meaningful impact in people’s lives every day
- A valued role within a close-knit team that cares as much about each other as we do our residents
If you believe that happiness and empathy should be at the heart of care, we’d love to hear from you. Apply now and help us make a real difference to the lives of residents at St Marys Chanterlands Lodge.
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