ROLE: Water Technician – Level 3
LOCATION: Newcastle Upon Tyne
CONTRACT: Full Time
At Marlowe Environmental Services, part of Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Water Technician – Level 3 who will be responsible for the operation, maintenance, and monitoring of water treatment systems, ensuring full regulatory compliance and safe water management across customer sites.
Mitie is an accredited Real Living Wage Employer, meaning every role is paid at or above the independently calculated Real Living Wage.
- Complete allocated water hygiene and treatment jobs within agreed timescales.
- Accurately complete and submit all documentation in real time using electronic systems.
- Maintain high compliance standards, ensuring no more than one audit failure per year.
- Act as the lead technician or responsible person when working as part of a team.
- Ensure all works are completed in line with current legislation and company procedures.
- Promote and maintain high Health & Safety standards across all tasks and sites.
- Plan and organise workloads to ensure efficient and effective service delivery.
- Liaise with client representatives and escalate issues to the Field Manager where required.
- Ensure all equipment is safe, compliant, and fit for purpose.
- Deliver Level 1 & Level 2 water hygiene activities alongside advanced technical services, including:
- Closed heating and chilled system testing
- Cooling tower weekly and monthly checks
- Boiler water treatment
- Plumbing and water treatment remedial works
- Acid descaling of boilers, cooling towers, and condensers
- Interpret results and reports, providing technical recommendations where required.
- Support the training and development of junior technicians.
Additional duties may include secondary disinfection testing, plant inspections, silver/copper analysis, BSRIA chemistry and microbiological sampling, and closed‑system dosing.
Applicants must meet the below defined requirements for the role.
- Strong, advanced knowledge of water treatment and compliance processes.
- Proven experience within Legionella control, water hygiene, or water treatment environments.
- Strong analytical, problem‑solving, and decision‑making capability.
- Excellent communication and client‑facing skills.
- IT‑confident with the ability to use tablet/mobile reporting systems.
- Valid UK driving licence and ability to pass DBS/security checks.
- Ability to work independently and collaboratively within a team environment.
- Employment with a Real Living Wage Employer.
- Access to Mitie's Choices benefits platform, including extra holiday purchase, dental and critical illness cover, and technology schemes.
- Virtual GP access for you and your household.
- Financial wellbeing support through Salary Finance.
- MiDeals discounts, cycle‑to‑work scheme, and gym offers.
- Life cover up to 4× salary, enhanced pension contributions, save‑as‑you‑earn scheme, and the Mitie Matching Share Plan with free‑share potential.
- Recognition through Mitie Stars, with monthly and annual cash rewards (including a £10,000 annual prize).
- Structured training, development, and career progression opportunities within the UK's leading FM provider.
There's a place for you at Mitie — join us today!
