Support candidates through the volume recruitment process across Warehousing, Distribution and Customer services, liaising and engaging with candidates providing them with an exceptional service and positive experience of Next.
- Provide a highly customer service orientated service to candidates and hiring managers both face to face and over the phone, remaining professional at all times and displaying the core values of Next.
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Meet and exceed daily / weekly recruitment targets & KPIs
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Give feedback on interview performance to candidates
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Manage and respond to internal and external candidates throughout the recruitment process
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Provide support for recruitment fairs, open days and other resourcing events
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Record via Oracle and recruitment dashboards updates of all candidate activities
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Assist with the offer and new starter process and collate required documentation
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Prepare and conduct interviews with candidates, making candidates feel welcomed and comfortable in their interview.
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Traveling and supporting at other locations to support and cover interviews at other sites such as Doncaster, Dearne, Redhouse and Stadium.
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Confidently engage with candidates during the interview and onboarding process to ensure we are delivering the best candidate experience.
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Represent Next throughout your role, and ensure you are presentable at all times.
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Be accountable for obtaining and verifying Right to Work (RTW) compliance checks.
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Maintain legal compliance in all areas including Working Time Directive, Equality Act and Right to Work documentation
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Actively support and engage with our Diversity, Inclusion and Equality process, ensuring that every candidate is given equal opportunities throughout the process
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Support the various Recruitment mailboxes, dealing with queries appropriately and in a timely manner, escalating any concerns to the relevant Recruitment Advisor.
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Flexibly support the wider recruitment team when required
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Work closely with the Recruitment Advisor to understand business requirements and weekly SLAs.
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Taking on any additional tasks that may need to be completed as delegated by the Recruitment Advisor or Recruitment Business Partner.
About You:
Experience & Education:
Experience in high volume customer focused environments
Skills & Behaviours:
Confident communicator with the ability to engage at all levels
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Positive and friendly approach
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Flexible attitude to support the needs of the business
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Ability to prioritise and work to tight deadlines
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Excellent time keeping skills
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Good knowledge of Google suite
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- Attention to detail/accuracy
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
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Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email
[email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
