An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Secretarial Team within Diabetes Centre as a Band 2 Administration Assistant. Post holder will be required to provide an efficient administrative service to the clinicians and their teams.
The successful candidate will work within a team of secretarial staff, but also have the ability to work independently. They will be required to follow Policies and Procedures.
The successful candidate will be able to demonstrate excellent communication skills, flexibility, reliability and must have an organised approach to work.
Interview Date: 11 September 2026
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
This role involves working closely with patients, medical and nursing staff. Post holders will be required to provide an efficient administrative service
The role will include:
- Keeping typing up to date for the clinical team
- Opening and distributing post
- Making ad-hoc appointments
- Ad-hoc admin duties as requested by the clinical team
- Talking to patients over the telephone and ensuring their queries are dealt with efficiently
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
Royal Victoria Infirmary (RVI)
Freeman Hospital
Newcastle Dental Hospital
Cramlington Manor Walks
Urgent treatment centres
Newcastle Fertility Centre
Northern Centre for Cancer Care, North Cumbria
Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
- To support the provision of an efficient admin and clerical service within the operational services department.
- To ensure patient documents are prepared, updated and available a timely manner.
- Provide information to patients, relatives and staff.
- Deal with telephone enquires promptly.
- To ensure that data input is amended as necessary
