We are seeking a dedicated and enthusiastic Hospitality Expert. The ideal candidate will possess a strong background in hospitality and demonstrate exceptional leadership skills.
As the multi-site operations manager, you will be responsible for ensuring that our guests receive outstanding service while maintaining high standards of food safety and quality. Your role will involve managing up to 65 staff incorporating on the job training, communicating with our events coordinator and senior management team, as well as our kitchen team to create a seamless service and fostering a positive team environment. Essential to the role, the right candidate will take a hands on approach.
----
Our operations have expanded!!
From January 2026 at Saddleworth Golf Club, incorporating the day to day members provisions as well as the wedding and events opportunities within the function room.
Since February 2024 Salt Uppermill - earned its first rosette last year, the restaurant in the heart of Uppermill offers casual fine dining in a sophisticated environment with taster menus and a comprehensive wine list.
The Waggon Inn - is a gastro pub operating in its current format for 11 years. A hard earned reputation in the local area needs not just to be maintained but improved upon. The menus have a combination of well established pub favourite dishes and more refined dishes depending on the occasion. The right candidate will need to be able to maintain the level of service quality, whilst working in a fast paced environment as The Waggon Inn is positioned in a prominent location with a high volume of covers.
The right candidate will have a positive outlook and forward thinking approach on multi-site operations, balancing the operations at all three sites.
Job Summary
We are seeking a highly motivated and organised Hospitality Manager to oversee the coordination and execution of a variety of operations. The ideal candidate will possess excellent communication skills, strong organisational abilities, and experience in hospitality or related sectors such as restaurants or hotels. This role offers an exciting opportunity to lead diverse events, enhance guest experiences, and contribute to the success of the organisation through effective management.
Responsibilities
- Plan and coordinate events from inception to completion, ensuring all aspects run smoothly and efficiently
- Liaise with clients to understand their requirements and provide tailored event solutions
- Manage event budgets, timelines, and logistics to meet organisational standards and client expectations
- Coordinate with vendors, suppliers, and venue staff to ensure all resources are available and prepared
- Upsell additional services or products to maximise revenue opportunities during events
- Oversee on-the-day event operations, ensuring guest satisfaction and addressing any issues promptly
- Supervise event staff, including training and delegation of tasks as necessary
- Maintain detailed records of activities for future reference and reporting
- Develop promotional strategies for upcoming events through effective communication channels
Skills
- Exceptional organisational skills with the ability to manage multiple projects simultaneously
- Strong time management skills to meet tight deadlines and coordinate various event components efficiently
- Excellent communication skills for liaising with clients, vendors, and team members
- Proven experience in hospitality, restaurant, hotel, or fundraising environments is highly desirable
- Customer-focused approach with a passion for delivering memorable experiences.
- Flexibility to adapt quickly to changing circumstances
This role provides an engaging environment where your organisational talent and hospitality expertise can thrive. Join us in creating unforgettable events that leave lasting impressions on our guests.
Pay: From £37,500.00 per year
Benefits:
- Employee discount
- On-site parking
Work Location: In person
