Are you highly organised, detail-focused and confident working with financial information?
We have an exciting opportunity for a Completions Administrator to join our RMG team, supporting the accurate set-up of first-time purchaser accounts and ensuring completion monies are correctly applied.
This is a great opportunity for someone who enjoys working with data, processes and stakeholders, and who takes pride in delivering accurate work and a high level of service.
Where will I be working?
Full time at our offices in Hoddesdon, EN11 0DR
More about your role
As a Completions Administrator, you'll play an important role in making sure first-time purchasers are accurately set up on our finance system, their completion monies are correctly allocated to their account, and their first invoice is issued once the relevant monies have been received.
You'll be responsible for reconciling monies received from solicitors and clients in relation to completions, ensuring information is accurate and up to date. You'll also provide regular updates to relevant stakeholders, particularly where information is outstanding or missing.
A key part of the role will be following company processes, procedures and policies, while making sure customers and colleagues receive a consistent and professional service.
What you'll be doing
- Setting up customer accounts accurately on the finance system
- Reconciling monies received from solicitors and clients in relation to completions
- Ensuring first invoices are issued once completion monies have been received
- Reporting to relevant stakeholders on outstanding or missing information
- Following and adhering to company processes, procedures and policies
- Providing a consistent, high level of service to both internal and external customers
More about you
We're looking for someone with excellent attention to detail, strong time management skills and the ability to stay organised while managing a varied workload.
You'll be confident using Microsoft Word and Outlook, with basic Excel skills, and you'll be comfortable communicating with both internal and external customers. You'll also be able to make decisions independently when needed, while also working collaboratively with others across the business.
Ideally, you'll have:
- A strong background in Administration work
- Excellent attention to detail
- Strong time management and organisational skills
- Confidence using Microsoft Word, Outlook and basic Excel
- Excellent communication skills
- A customer-focused approach
- GCSE Maths and English
- The ability to make decisions both independently and collaboratively
It would also be beneficial if you have, or are working towards, an entry-level IRPM qualification, although this is not essential.
What does RMG have to offer you?
You'll not only be joining a thriving market leader where you'll benefit from working alongside experienced colleagues across the industry, you'll also receive a superb package of company benefits, including:
- 27 days holiday plus all Bank Holidays
- Free Healthcare cashback Plan, including support with optical treatment, dental care, physiotherapy and GP charges, plus 24/7 access to remote GP services
- Sponsorship for study and professional qualifications, where relevant
- Pension scheme, matched up to 7%, and life assurance
- Access to Our Place Rewards, where you can choose from a wide range of shopping discounts, vouchers and reloadable e-cards, earn cashback on online purchases and take advantage of exclusive offers
