Job Overview
Join our vibrant team as a Front of House Team Member, where your energy and hospitality skills will create memorable experiences for our guests. In this dynamic role, you'll be the welcoming face of our establishment, ensuring smooth service flow, exceptional guest relations, and a lively atmosphere. Your enthusiasm and attention to detail will help us deliver top-tier food and beverage service in a fast-paced, dining environment. This position offers an exciting opportunity to develop your hospitality expertise while contributing to a lively social scene. You must have previous experience and be over 18 years old due to serving alcohol.
Responsibilities
- Greet guests warmly upon arrival, managing reservations and seating arrangements efficiently reservation systems
- Take orders accurately ensuring clear communication with kitchen staff
- Upsell menu items and specials to enhance guest experience and increase sales opportunities
- Serve food and beverages professionally, maintaining high standards of food handling, sanitation, and food safety protocols
- Assist with serving tables, clearing dishes, and maintaining cleanliness in dining areas to ensure a welcoming environment
- Manage guest inquiries and resolve concerns promptly to foster positive guest relations and repeat business
- Support the kitchen team during busy periods with basic food preparation or food handling tasks as needed
Experience
- Prior experience in food service, restaurant, or hospitality environments is a must, especially in fine dining or nightlife settings such as restaurants
- Demonstrated ability in guest services, serving, bussing, or host/hostess roles with excellent customer relation skills
- Familiarity with POS systems including Touch office POS, Micros POS, or similar platforms
- Knowledge of food safety standards and sanitation practices within the food industry
- Experience with reservation management tools like Dojo booking is a plus
- Strong time management skills to handle multiple tables efficiently during peak hours
- Basic math skills for cash handling and cashiering responsibilities
Join us if you’re passionate about delivering outstanding guest experiences in a lively atmosphere! We value energetic team players who thrive on creating memorable moments for every guest while honing their hospitality skills. This is a opportunity designed to support your growth in the food industry and beyond.
Job Type: Full-time
Pay: £12.21-£13.00 per hour
Benefits:
- Employee discount
- On-site parking
Ability to commute/relocate:
- Dawlish EX7 0NA: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- Dawlish EX7 0NA (preferred)
Work Location: In person
