Join our Norwich-based digital team as a social media manager, leading end-to-end campaign strategies across an exciting portfolio of B2B, B2C, and e-commerce clients.
At OneAgency, you won't just sit behind a desk posting content – you’ll have ownership of accounts, driving measurable commercial impact while bridging the gap between organic storytelling and targeted paid performance. From attending on-site shoot days to building strong, face-to-face relationships during client visits, you’ll be directly involved in capturing and creating the content that makes brands pop.
We value big ideas, commercial curiosity, and candidates who naturally bring creative flair and proactive energy to every project.
Where you’ll work and how we support you
In May, we moved into our new home at Wensum Wharf – occupying The Stables, a bespoke, freshly renovated 7,000 sq ft riverfront building featuring Georgian character features, scenic views right on the River Wensum, and a location just moments from the city centre and train station.
Designed as an inspiring home for creative minds, we offer high-spec working areas and indoor and outdoor breakout spaces for sunlit lunches, team catch ups, or creative brainstorming by the water.
We also offer a hybrid working model and a genuinely supportive culture where work-life balance is championed by an active wellbeing team (organising everything from riverside run clubs and barre classes to regular team socials). As a 50+ strong team seeing steady year-on-year growth, we give you the opportunity, and a clear path to elevate your career.
Key responsibilities
- Campaign execution: manage the daily rollout of social media activity across all major platforms, including Meta, LinkedIn, TikTok, and Pinterest, for a diverse range of B2B and B2C clients.
- Social advertising: set up and manage paid social campaigns, focusing on achieving specific targets for reach, traffic, and conversions (including web purchases).
- On-site content and shoot management: attend client sites to capture original content, leading shoot days to gather the visual assets needed for real-world storytelling.
- Content production: build and maintain content calendars, including writing copy and coordinating the visual assets required for each platform.
- Account management: handle daily account tasks, including proactive community engagement and outreach to maintain a consistent brand voice.
- Performance tracking: monitor account results and produce regular reports that clearly show performance and progress against client goals.
- Trend monitoring: identify trending topics and current affairs to ensure client content is timely, reactive, and relevant.
- Quality control: proof and refine social posts to ensure accuracy, best practice formatting, and alignment with brand guidelines.
- Industry awareness: keep track of changes in the digital landscape and new platform features to ensure our tactical approach remains up to date.
Required skills
- At least 3 years of hands-on experience managing social media accounts and running paid advertising campaigns.
- Proficiency with social media management tools (such as HubSpot, Hootsuite, and Planable) and reporting through Google Analytics.
- Strong copywriting skills and practical experience using graphic design and video editing software to create social assets.
- Highly organised with a proven ability to manage time effectively across a diverse client portfolio.
- A solid understanding of platform updates and how social media integrates with other digital and offline channels.
- Experience in (or a strong interest in) e-commerce and social commerce, with an understanding of how social content drives direct sales.
- Agency experience is preferred. Experience with influencer or blogger outreach is a plus.
Why OneAgency?
OneAgency is a digital-first, full-service marketing agency. We specialise in launching and scaling brands across a multitude of platforms, backed by a dedicated team of 50+ experts. From brand development and advertising to PR and high-performance digital marketing, we provide end-to-end solutions under one roof.
Our strength lies in how we work: we are a highly integrated team that draws on our shared knowledge to solve challenges and achieve exceptional results for our clients.
In doing so, we’ve built an environment that is genuinely fun, friendly, and supportive. At OneAgency, your voice matters; you’ll be encouraged to bring fresh perspectives and creative ideas to the accounts you manage. You’ll join a lively, talented team and enjoy a comprehensive package, including a competitive salary, pension, and a vibrant social scene that reflects our culture.
This is a pivotal role for someone looking to take the next step in their marketing career. If this sounds like your next step, apply today by sending us your CV and covering letter, explaining why you are the right person for this position. We look forward to getting to know you!
Ability to commute/relocate:
- Norwich NR1 1QH: reliably commute or plan to relocate before starting work (required)
Experience:
- Social media management: 2 years (preferred)
Work Location: Hybrid remote in Norwich NR1 1QH
