Job Overview
We are seeking a dedicated Property Maintenance Housing Manager to oversee the day-to-day operations of our housing properties. This role involves coordinating maintenance activities, managing tenant relations, and ensuring the smooth functioning of administrative tasks. The ideal candidate will possess strong organisational skills, experience with property management software, and excellent communication abilities. This position offers an opportunity to contribute to a well-maintained housing environment while developing your career within property management.
Responsibilities
- Coordinate and oversee routine maintenance and repairs across multiple housing units to ensure properties are well-maintained and compliant with safety standards.
- Manage tenant relations by addressing enquiries, resolving issues promptly, and maintaining positive communication.
- Utilise, property management software such to update records, process maintenance requests, and generate reports.
- Carry Out weekly Health and Safety property audits.
- Assist with tenant activities, including void turnarounds.
- Maintain professional phone etiquette when liaising with tenants, contractors, and vendors.
- Organise schedules for maintenance activities and coordinate external contractors as needed.
- Ensure all administrative tasks are completed efficiently to support operational excellence within the housing community.
Experience
- Previous experience of property maintenance property management is preferred.
- Familiarity with Arthur or similar property management software is highly desirable.
- Strong data entry skills with attention to detail in maintaining accurate records.
- Proven organisational skills with the ability to manage multiple priorities effectively.
- Excellent communication skills, including professional phone etiquette and customer service orientation.
- Experience in upselling or promoting additional services or units is a plus.
This role offers a dynamic environment where organisational prowess and excellent communication are valued highly. The successful candidate will be instrumental in maintaining high standards of property management while fostering positive relationships within the community.
Pay: £29,000.00 per year
Work Location: In person
