We're looking for a dependable, practical, and hands-on person to support the day-to-day running of our roastery operations.
This varied role combines deliveries, warehouse support, facilities upkeep, and general operational assistance across our roastery, warehouse, and cafe locations. From delivering coffee and equipment to customers, to helping keep our sites organised, safe, and running smoothly, you'll play an important role in supporting the wider team.
No two days are quite the same, so we're looking for someone who enjoys variety, takes pride in doing things properly, and is willing to get involved wherever support is needed.
Key Responsibilities
Deliveries & Logistics
- Deliver roasted coffee, equipment, and supplies to wholesale and retail customers
- Load and unload vehicles safely and efficiently
- Check orders before departure to ensure accuracy
- Follow delivery schedules and routes efficiently
- Provide a friendly and professional experience for customers during deliveries
- Collect returns or equipment where required
- Complete delivery paperwork and records accurately
- Carry out daily vehicle checks and report any issues promptly
General Maintenance & Warehouse Support
- Carry out basic repairs and general maintenance across the roastery, warehouse, and cafe locations
- Assemble shelving, furniture, and workspace equipment
- Support with painting, minor repairs, fixtures, and general improvements
- Help maintain clean, organised, and safe working areas
- Keep tools, maintenance equipment, and storage areas tidy and well organised
- Assist with warehouse organisation, stock movements, and operational tasks when required
- Provide practical support to the wider team across different departments
Skills & Experience
Essential
- Full clean UK driving licence
- Practical maintenance, warehouse, facilities, or operational support experience
- Confident using basic tools and carrying out general repairs
- Good problem-solving skills and ability to use initiative
- Organised and reliable, with good time management
- Comfortable working independently and prioritising tasks
- Physically fit and capable of manual handling
- Friendly, approachable, and professional with customers and colleagues
Desirable
- Previous delivery driving experience
- Previous warehouse or logistics experience
- Experience working in a trade, facilities, maintenance, or operational support role
What We're Looking For
- A positive and dependable attitude
- Someone practical, proactive, and hands-on
- Willingness to support different departments when needed
- Good attention to detail
- Flexible and adaptable approach to work
- Punctual, trustworthy, and self-motivated
- Pride in maintaining high standards and completing tasks properly
What We Offer
- Real Living Wage employer
- Minimum 32 hours per week
- Flexible working pattern across the week
- Opportunity for additional hours, subject to skills, experience, and business requirements
- Company pension
- Supportive team environment
Working at Thomson's Coffee
Thomson’s Coffee, we focus on doing things properly. From the coffee we roast and serve to the way we support each other, care and consistency shape our everyday work. We take pride in serving speciality coffee in a way that feels accessible, while continually improving how we work. We invest in better tools, refine our processes, and create a supportive environment where people can build confidence, develop their skills, and take pride in what they do. We’re proud to be a Real Living Wage employer.
Pay: £13.45 per hour
Work Location: In person
