Front of House Supervisor – Full Time (Permanent)
Marleys, Folkestone
We're an award-winning independent bistro, almost 8 years in and still growing. We're looking for a Front of House Supervisor to take a leading role in our service - someone who can own the floor, lead a team of up to 8 people, and hold high standards when it's busy.
This isn't an entry-level role. You'll be running front of house in real time, making the call on the things that keep service flowing from the moment guests walk in to the moment they leave.
A real perk first: we're closed Mondays and Tuesdays, with no early morning starts in the week, and an early finish on Sunday's.
Day to day, you'll be:
- Leading service and managing the floor as it happens
- Hosting, greeting, and handling bookings and walk-ins
- Supporting and directing the FOH team through the busy periods
- Keeping service quick, organised and to a high standard
- Handling customers confidently, including sorting out any issues
We'll also trust you with:
- Opening and closing the restaurant (key holding)
- Cashing up and end-of-day reporting
- Bar stock control and ordering
- Delegating tasks and keeping the team accountable
What we're looking for:
- Solid hospitality experience — you've worked busy services before
- Confidence running a section or shift on your own
- A calm, decisive presence and clear communication.
- Confidence, friendliness and great chat!
- High personal standards in service and presentation
- The ability to lead without ego — firm, fair, team-focused
To apply:
Email us directly with your CV and a short cover letter telling us why you want to work at Marleys. Dropping your CV in person? Ask to hand it straight to Charly or Mark.
We're not taking applications through Indeed, and we can't consider anything without a cover letter. We'll be in touch if you're a good fit.
Can't wait to hear from you!
— Mark & Charly
Job Types: Full-time, Permanent
Pay: £10.50-£14.00 per hour
Benefits:
- Company events
- Discounted or free food
Work Location: In person