Job Advert
Head of Volunteering
Shape the future of volunteering at one of the UK's leading charities for disabled children. Lead an ambitious strategy to transform how thousands of volunteers contribute to changing lives across retail, fundraising, and community programmes.
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
You'll lead the development and delivery of an ambitious volunteering strategy that increases Newlife's capacity, reach and impact. Working across retail, supply chain, warehouse, fundraising and community-based activities, you'll significantly grow volunteer involvement over the next three years.
Strategic Leadership
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Lead development and delivery of Newlife's Volunteering Strategy
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Implement annual volunteering plans supporting organisational growth
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Identify emerging trends and best practice in volunteering and charity retail
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Contribute to strategic leadership as a member of the Charity Leadership Team
Volunteer Growth and Engagement
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Significantly increase volunteer recruitment, retention and engagement
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Ensure volunteering opportunities are accessible, inclusive and rewarding
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Monitor volunteer satisfaction and impact using data and insight
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Champion volunteering as key to strengthening communities and improving outcomes
Innovation and Experience
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Explore technology-enabled and partnership-based approaches to volunteer engagement
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Develop contemporary volunteering models supporting operational growth
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Promote best practice in volunteer management, recognition and development
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Ensure volunteers are equipped and empowered to make meaningful contributions
Partnerships and Growth
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Develop relationships with corporate partners, educational institutions and community organisations
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Identify skilled volunteering and employer-supported volunteering opportunities
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Contribute to funding bids and partnership proposals
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Represent Newlife externally as an ambassador for the charity
Experience
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Significant experience leading national volunteering programmes in charity, retail or not-for-profit sectors
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Developing and implementing strategic plans and improvement programmes
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Managing teams and delivering organisational growth through volunteering
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Partnership working with businesses and community organisations
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Budget management, performance monitoring and quality assurance
Skills
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Strong understanding of volunteering best practice and engagement
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Knowledge of contemporary charity retail and volunteer-led operating models
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Strategic leadership and people management abilities
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Excellent communication and relationship-building skills
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Passion for improving outcomes for disabled children and their families
Location: Hybrid (2 days per week in Cannock – visits to retail locations and other sites as required)
Reports to: Charity Director
Disclosure and Barring Service (DBS) checking may be necessary for this role.
Join us as Head of Volunteering and lead the strategic growth of volunteer engagement across one of the UK's most impactful charities. Help us build a movement that changes lives for disabled children and their families.
