The Rheumatology Day Unit is looking for an enthusiastic, self-motivated individual to provide administrative support to the Rheumatology Nursing Team.
This post is fixed term for 7 months to cover maternity leave.
This is a busy and varied office based role covering a wide range of clerical duties including dealing with queries from patients and providing support to health professionals at all levels. The role can sometimes be quite demanding, therefore an ability to work autonomously, prioritise tasks as well as respond to instruction is essential.
An understanding and awareness of confidentiality is vital as well as the ability to work autonomously and as part of a team.
The ability to speak Welsh is desirable for this post. Welsh and/or English speakers are equally welcome to apply.
The role requires excellent organisational abilities and communication skills as well as strong IT skills and a working knowledge of Microsoft Office applications. A knowledge of NHS software packages such as PMS is essential.
This is a busy and varied office based role covering a wide range of clerical duties including dealing with queries from patients to supporting health professionals at all levels.
Main duties will including answering phone calls and answering patients queries. Messages to be given to the correct teams, admin support to be provided for nursing staff and day unit diary to be updated.
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
The role requires excellent organisational abilities and communication skills as well as strong IT skills and a working knowledge of Microsoft Office applications. A knowledge of NHS software packages such as PMS is essential.
The post holder will be an integral member of the administration team, supporting the nurses and health professionals of the administrative function as required.
To deal competently and discreetly with queries using appropriate protocols in accordance with the Data Protection Act in a prompt manner
Deal with telephone enquiries in a courteous and efficient manner, recording messages as appropriate and ensuring that the relevant staff/team/health professionals receive such messages.
Incoming and outgoing mail
General clerical duties associated with the Rheumatology department.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
