Job Overview
We are seeking a friendly and organised Dental Nurse/Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, responsible for providing excellent patient care and ensuring smooth day-to-day operations. This role offers an opportunity to work in a professional environment dedicated to delivering high-quality dental services while developing your skills within a supportive team.
Duties
- Greet patients warmly and professionally upon arrival, ensuring a welcoming atmosphere
- Manage patient appointments, including scheduling, confirming, and rescheduling as necessary
- Handle patient check-in and check-out procedures efficiently
- Maintain accurate patient records and update information using IT systems
- Answer phone calls, respond to enquiries, and provide information about dental services
- Assist with administrative tasks such as billing, processing payments, and filing
- Coordinate with dental practitioners and staff to ensure seamless clinic operations
- Support patient care by providing clear communication and addressing any concerns or questions
Requirements
- Proven experience in a reception or administrative role within a healthcare setting is preferred
- Excellent communication skills in English, both written and verbal
- Strong organisational skills with the ability to multitask effectively in a busy environment
- Knowledge of IT systems and dental practice management software is advantageous
- Compassionate attitude with a focus on delivering outstanding patient care
- Ability to work well within a team and demonstrate professionalism at all times
- Previous experience in nursing or patient care roles
This position offers an engaging work environment where your organisational skills and friendly demeanour will contribute significantly to patient satisfaction. We value dedication and professionalism in our team members, ensuring everyone has the opportunity to grow within the practice.
Job Types: Full-time, Part-time
Pay: £2.00-£20.00 per day
Benefits:
- Additional leave
- Employee discount
- Free parking
- On-site parking
Work Location: In person
