Job summary
As Restaurant Supervisor you’ll lead shifts, guiding our FOH team through busy services while keeping standards sharp. You’ll be the link between the floor, bar and kitchen so every guest leaves happy.
What you’ll do
- Lead lunch and dinner services: set the floor plan, run briefings and manage pace with the pass.
- Host the door: manage bookings and walk-ins, handle waitlists and table turns.
- Train and coach the team on service steps, product knowledge, coffee and cocktails.
- Own the guest experience: greet, check back, recover issues on the spot and follow up.
- Maintain standards for presentation, music, lighting, cleanliness and opening/closing checks.
- Keep health and safety, licensing and allergen procedures tight at all times.
- Assist with menu launches and weekly specials so the team can sell with confidence.
- Be a positive ambassador for Cavallo on the floor and in the community.
What you’ll bring
- Experience as Restaurant Supervisor or strong Head Waiter/ess in a quality, fast-paced venue.
- Confident floor leadership with clear communication and a calm head.
- Solid service skills across greeting, wine, cocktails or barista work.
- Knowledge of allergens and UK food safety. Food Hygiene Level 2 or 3 is a plus.
- Comfortable with reservation systems
- A real love for Italian food, drink and looking after people.
Job Type: Full-time
Pay: £27,000.00-£33,000.00 per year
Work Location: In person
