Administration Assistant (Social Care)
Hours: 37 Hours Per Week, Mon – Fri, 09:00 – 17:00
Contract: 12 Week Temporary Contract
We're recruiting a Higher Clerical Assistant to support Cardiff Council's Frontline Services team with day-to-day administrative and clerical duties. This is a key support role, ideal for someone organised, reliable, and confident working in a busy social care environment.
About the Role
As a Higher Clerical Assistant, you'll provide essential clerical and administrative support to ensure the smooth running of frontline social care services.
What You'll Be Doing:
- Providing general administrative and clerical support to the team
- Handling emails, telephone calls, and correspondence
- Maintaining accurate records and updating internal systems
- Data entry and document management
- Supporting colleagues with scheduling, filing, and reporting
- Assisting with casework administration and frontline service coordination
- Ensuring confidentiality and compliance with council policies
What We're Looking For
We're looking for someone organised, proactive, and comfortable managing multiple tasks.
You'll Ideally Have:
- Previous experience in an administrative or office-based role
- Strong organisational and time-management skills
- Good attention to detail
- Confident IT skills, including Microsoft Office
- Good communication skills and a professional approach
- Ability to work independently and as part of a team
- Understanding of confidentiality and safeguarding in social care settings
Why Apply:
- Full-time hours in a structured office environment
- Short-term contract ideal for gaining experience in social care administration
- Varied clerical and administrative duties
- Opportunity to support a busy public-facing service
Benefits:
- Weekly Pay
- Company Pension
- Ongoing Agency Support
- Temp-to-Perm Opportunities
Order number: OR113113
Job Types: Full-time, Fixed term contract
Pay: £13.45 per hour
Experience:
- Administration: 1 year (required)
- Maintaining accurate records and updating internal systems: 1 year (required)
- Handling emails, telephone calls, and correspondence : 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
