Job Summary
Please note: This position is subject to contract award.
We are seeking a dynamic and motivated Team Leader – Employment Support to spearhead our employment programs and foster meaningful relationships with clients, employers, and community partners. In this role, you will lead a dedicated team to deliver exceptional employment services, manage program operations, and ensure the successful placement and ongoing support of individuals seeking employment. Your energetic leadership will drive program excellence, promote collaboration, and create a positive impact on the lives of those we serve. This paid position offers an exciting opportunity to make a difference while developing your management expertise.
Duties
- Lead and supervise a team of employment support specialists, providing guidance, coaching, and performance feedback to ensure high-quality service delivery
- Develop and maintain strong relationships with employers, community organizations, and stakeholders to expand employment opportunities for clients
- Oversee program management activities, including planning, reporting, and compliance with funding requirements
- Coordinate intake assessments, develop individualized employment plans, and monitor progress to meet client goals
- Manage administrative tasks such as maintaining accurate records, preparing reports, and ensuring documentation compliance
- Facilitate training sessions for staff on best practices in employment support and relationship management
- Support clients through job search activities, interview preparation, and post-employment follow-up to promote sustained employment
Experience
- Proven experience in managing or supervising teams within employment services or related programs
- Strong relationship management skills with the ability to engage effectively with employers, clients, and community partners
- Demonstrated administrative experience including record keeping, reporting, and program coordination
- Previous experience in program management or overseeing project operations in a employment setting is highly desirable
- Excellent communication skills with the ability to motivate team members and build rapport with diverse stakeholders
- Familiarity with employment legislation, SEQF Fidelity models, funding requirements, and best practices in employment support services
Join us in empowering individuals to achieve their employment goals through energetic leadership and dedicated service!
Work Location: In person
