Salary: £26k - 30k per year
Reference: LDAFTERSALES
Key Overview This role is ideal for someone with experience in service administration, aftersales support, service coordination, scheduling, or customer service within a technical/service environment. The successful candidate will act as the link between customers, engineers, technicians, and internal departments to ensure service and repair work is completed efficiently.
- Coordinate customer service, repair, and aftersales enquiries.
-
Schedule engineers and service visits.
-
Monitor job progress and ensure completion within agreed timescales.
-
Provide customers with regular updates on repairs and service work.
-
Process service documentation, orders, and related paperwork.
-
Maintain accurate CRM and service management records.
-
Support warranty claims and aftersales administration.
-
Work closely with sales, service, and operational teams.
- Previous experience in:
- Aftersales Coordinator
-
Service Coordinator
-
Service Administrator
-
Service Support Administrator
-
Customer Service Coordinator
-
Repairs Coordinator
- Strong organisational and multitasking skills.
-
Excellent customer service and communication abilities.
-
Experience using Microsoft Office.
-
Ability to manage multiple priorities in a busy environment.
- Competitive salary of £25,000 - £28,000 DOE
-
Permanent, full-time position
-
Opportunity to join a growing and supportive business
-
Long-term career development opportunities
-
Varied and fast-paced role with excellent exposure across the business
To find out more or apply for this opportunity, call Leanne on 01270 589943 or email your CV to [email protected]. We look forward to hearing from you.
INDCOM
