Production & Compliance Coordinator
The Fresh Fish Shop – Bermondsey, London SE16
£15–£16.50 per hour, depending on experience
Monday to Friday, 11:00am–4:00pm
22.5 paid hours per week
Part-time, permanent | In-person role
Bring structure, accountability and organisation to a growing food business
The Fresh Fish Shop is looking for an exceptionally organised and proactive Production & Compliance Coordinator to support our busy seafood production and wholesale operation in Bermondsey.
This is an important role within a small, ambitious and fast-moving business. You will help ensure that our operational records, compliance systems, staff documentation and internal reporting remain accurate, organised and up to date.
We are not looking for someone who simply waits to be given administrative tasks. We need a confident and dependable person who can work independently, identify what needs attention, chase outstanding actions and make sure things get done.
If you enjoy creating order, improving systems and becoming a trusted part of a growing business, this is an opportunity to make a genuine difference.
The role
Working closely with the Managing Director and production team, you will help maintain the systems and controls that keep our operation running effectively.
Your responsibilities will include:
- Coordinating production, operational and compliance administration.
- Checking that required records and due-diligence paperwork are complete and accurate.
- Maintaining organised, audit-ready compliance files and systems.
- Tracking outstanding actions and following them through to completion.
- Producing clear and regular operational reports for the Managing Director.
- Maintaining trackers covering areas such as compliance, stock, waste and operational performance.
- Supporting staff onboarding, inductions and new-starter documentation.
- Maintaining accurate personnel, training and employee records.
- Helping create and update procedures, forms, checklists and internal systems.
- Highlighting risks, missing information and recurring problems promptly and honestly.
- Supporting preparations for food-safety, certification and customer audits.
- Helping the business become more organised, efficient and consistent.
This is primarily an internal production and compliance role rather than a customer-sales or general office position. You will spend time both in the office and within the operation, checking that agreed systems are being followed.
What we are looking for
The successful person will be:
- Highly organised, efficient and detail-focused.
- Genuinely proactive and able to work without constant supervision.
- Confident prioritising their own workload.
- Direct and persistent enough to chase outstanding information and actions.
- Honest and comfortable raising concerns when something is not right.
- Reliable, consistent and trusted to follow things through.
- Comfortable working in a busy environment where priorities can change.
- Able to communicate professionally with colleagues at every level.
- Strong with spreadsheets, reporting and administrative systems.
- Practical, positive and willing to get involved wherever needed.
- Someone who takes pride in creating order and improving how things are done.
Previous administrative or coordination experience is essential.
Experience within food production, manufacturing, hospitality, wholesale, logistics, compliance or FMCG would be highly beneficial. Familiarity with food-safety documentation, staff onboarding, audits or due-diligence systems would be an advantage, but training can be provided to the right person.
Working environment
We are a small, friendly and ambitious independent business. Our operation is busy, varied and constantly developing—no two days are exactly the same.
It is an enjoyable and sociable place to work, but it requires people who are adaptable, accountable and willing to take ownership. Because we are a small team, every person’s contribution is visible and genuinely matters.
For the right candidate, this is an opportunity to become a trusted part of the business, improve how we operate and develop the role as the company continues to grow.
Hours and pay
- Monday to Friday, 11:00am–4:00pm.
- 30-minute unpaid break each day.
- 22.5 guaranteed paid hours per week.
- £15–£16 per hour, depending on experience.
- Permanent, part-time employment.
- Based on-site in Bermondsey, London SE16.
What we offer
- Consistent Monday-to-Friday working hours.
- A varied role with genuine responsibility and autonomy.
- The opportunity to make a visible difference within a growing business.
- Training in our compliance systems and operational procedures.
- Scope to improve systems and shape how the position develops.
- A friendly, energetic and food-focused working environment.
- Staff discount across our seafood range.
- Opportunities to develop as the business expands.
How to apply
Please send your CV together with a short cover note explaining:
- Your relevant administrative, operational or compliance experience.
- An example of when you independently improved a system or solved a problem.
- Why you enjoy working in a busy and varied environment.
- Why you believe you would be a good fit for a small, ambitious business.
We are particularly interested in applicants who can demonstrate initiative, reliability and a track record of getting things done.
Pay: £15.00-£16.50 per hour
Expected hours: 22.5 per week
Benefits:
Work Location: In person
