Job Title: Group People Officer
Location: Manchester, UK (1 day per week in office)
Salary: £25,000 - £28,000 per annum
Due to rapid growth within the business, we’re looking for a Group People Officer to join our amazing HR team at Leep Group! This is an exciting opportunity to join a fantastic organisation making a difference within the community.
The Group People Officer will support the Group People Manager in the delivering of an efficient and effective HR function across the group through handling day-to-day queries and providing HR support; working on a range of HR processes, both transactional and more complex issues when required, from recruitment and throughout the employee lifecycle; using HR systems to keep accurate records; providing relevant HR information to the business; working with the business on HR changes. The right candidate will take ownership on providing advice to managers regarding a wide range of HR issues in line with company policy and current employment law.
Main Responsibilities
- Deliver excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers and building managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate.
- Use sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions, taking ownership through to resolution and escalating complex situations as appropriate.
- Take initiative to meet agreed individual and team KPIs in line with company policy, values, standards, planning and organising your work often without direct supervision to meet commitments and KPIs.
- Identify opportunities to improve HR performance and service as well as support implementation of HR changes/projects with the business.
- Deal effectively with customers and colleagues, using sound interpersonal skills and communicating well through a range of media, including through Teams, face-to-face, email and over the phone, adapts your style where required and building handling conflict and sensitive HR situations professionally and confidentially.
The Ideal Candidate
- Experience within a similar HR-related role, particularly within the training/employment industry.
- Able to work well with a range of people collaboratively, both in and outside of the business, always respecting the importance of confidentiality.
- Focused on delivering best practice and results for the business with strong determination and resourcefulness
- CIPD qualification desirable but not essential.
Employee Benefits
- Competitive salary of up to £28,000.
- 31 days annual leave (inclusive of bank holidays) + an additional birthday day off.
- The opportunity to buy up to 5 days additional annual leave.
- 2 additional days of annual leave after 3 years of service.
- Free access to our Medicash healthcare plan.
- Employee of the month and yearly staff recognition awards.
- Summer and Christmas parties.
- Recognition of Grade 1 OTLAs.
- Continuing professional development opportunities.
- Most importantly, working for an organisation that cares!
If this sounds like the right opportunity for you, please don’t hesitate to get in touch!
About Leep Group
Leep Group (formally The B2W Group) is made up of likeminded companies who share a common goal; to empower people with the knowledge, skills and confidence to develop their careers. We achieve this through the provision of professional recruitment, training and coaching services, all designed to suit the needs of employers and individuals within the UK. Founded in 2011, Leep Group consists of BackToWork, Leep Talent and Leep Trade, and together we have trained and supported tens of thousands of people, making a positive difference in people’s lives and communities. We believe in investing in our staff, offering opportunities for professional growth, and fostering a culture of continuous improvement. You’ll be part of a forward-thinking team that values innovation and aims to deliver exceptional educational experiences for our learners.
All employees at Leep Group have a commitment to: Implement Leep's Equality and Diversity policies and to work actively to overcome discrimination on grounds of all protected characteristics; Take responsibility for one’s own professional development and participate in relevant internal and external activities; Implement the Leep's health and safety policies and practices; Contribute to Leep's commitment to continuous improvement as identified in Leep's quality assurance systems; Be committed to Leep's safeguarding procedures and high priority to be given to the safeguarding of learners. Leep Group is committed to safeguarding and promoting the welfare of all learners. We expect all staff to share this commitment and to actively uphold our safeguarding, equality, and diversity policies. Safeguarding training is provided for every employee, and robust safer recruitment practices are followed at all stages of employment. All applicants must have the right to work in the United Kingdom - proof of eligibility will be required as part of the recruitment process. Leep Group is unable to offer sponsorship for this role.
Learner-facing roles that involve working directly with learners will be subject to an Enhanced Disclosure and Barring Service (DBS) check, including relevant barred list checks. All other roles will require a Basic Disclosure and Barring Service (DBS) check as part of our safer recruitment process. The successful candidate must also complete all pre-employment vetting and will complete safeguarding training during their induction.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Experience:
Work Location: Hybrid remote in Manchester M1 5GE
