We are a small, well-established insurance brokerage seeking a highly organised and proactive Office Administrator to join our team. This is a key role within our business, supporting daily operations and ensuring the smooth running of the office.
About the Role
The successful candidate will be responsible for providing administrative support to brokers and management, handling client communications, and maintaining accurate records. This role requires strong attention to detail, excellent organisational skills, and the ability to multitask in a busy office environment.
Key Responsibilities
- Managing incoming calls and emails
- Supporting brokers with policy administration and documentation
- Preparing and processing client documentation
- Maintaining accurate client records and databases
- Liaising with insurers and clients
- Scheduling appointments and managing diaries
- Assisting with invoicing and general office administration
- Ensuring compliance with internal processes and regulatory requirements
Requirements
- Previous administrative experience (insurance or financial services experience preferred but not essential)
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- High level of attention to detail
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently and as part of a small team
- Professional and client-focused approach
What We Offer
- Supportive and friendly working environment
- Opportunity to grow within the insurance industry
- Competitive salary (based on experience)
- On-the-job training provided
If you are reliable, detail-oriented, and looking to build your career in a professional office environment, we would love to hear from you.
Job Type: Full-time
Work Location: In person
