What you’ll be doing
The Office of the Parliamentary Commissioner for Standards plays a vital role in upholding standards and maintaining public confidence in Parliament. We are looking for an organised and detail-focused Assistant Investigations & Complaints Officer to join our small and dedicated team, supporting the Commissioner’s work in handling investigations, managing stakeholder correspondence and delivering engagement activities across and beyond the Parliamentary community.
This is a unique opportunity to work at the heart of the UK Parliament, supporting processes that contribute directly to parliamentary accountability and standards. You will work closely with operational Investigation Managers, providing administrative support for investigations, responding to enquiries and correspondence from members of the public and internal stakeholders, and helping to coordinate the Commissioner’s outreach and engagement programme.
The role offers a varied workload in a fast-paced environment and would suit someone who enjoys working with accuracy and discretion, can manage competing priorities, and is comfortable dealing with sensitive and confidential information.
This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office.
Find out more about working at the House of Commons.
Why Join us?
In addition to your salary, we offer an attractive range of benefits including but not limited to:
- Generous annual leave starting at 30 days and increasing to 35 after one full working year.
- Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
- Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.
What we’re looking for
- Excellent attention to accuracy and detail.
- Excellent written and verbal communication skills in order to relay information clearly and concisely to different audiences, whilst upholding the values of equality, diversity and inclusion at all times.
- Experience of arranging workshops, conferences or similar events.
- Excellent organisational skills, with experience of prioritizing tasks in a fast-moving environment.
- Demonstrates political sensitivity and is able to exercise independent judgement to maintain impartiality. Ability to handle confidential and sensitive information appropriately.
- The ability to learn a set of rules and apply them to different situations.
How to Apply
CV and Criterion Responses - If you would like to apply for this role, please submit your CV and provide evidence against criteria 1-5 in the Job Description.
More information on the application process can be found here: Application process - UK Parliament
Additional Information
Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
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