About the Role
We are looking for a proactive and detail-oriented E-commerce & Website Assistant to support the day-to-day running and continuous improvement of our online stores. In this role, your primary focus will be delivering hands-on daily updates across our three existing e-commerce sites, tweaking content, product listings, and promotions to enhance user experience, attract more customers, and drive sales.
You will execute essential website tasks, from keeping product catalogues accurate and updating prices to setting up promotional banners and writing search engine optimised content. You will also serve as a daily point of contact for our web developer, helping to log issues, test site updates, and keep technical progress moving smoothly while working alongside our manager and lead developer as we build and launch new sites.
Key Responsibilities
- Website Updates & Improvement: Assist with day-to-day administration across three e-commerce sites. Implement ongoing content refinements and site updates aimed at improving customer journey, boosting conversions, and driving sales.
- Developer Contact: Serve as a key daily liaison for our web developer by reporting bugs, logging tasks, and retesting issue fixes to keep technical progress on track.
- Listing & Price Updates: Create, edit, and maintain accurate, high-converting product listings. Execute price adjustments promptly based on figures provided by management.
- Content SEO: Write and update search-focused copy for blog posts, category pages, and product descriptions to increase search engine rankings and bring more customer traffic to our sites.
- Promotional Execution: Create and set up website promotions, discount codes, and homepage banners as directed by management to help turn site visitors into buyers.
- Data Analysis Support: Compile and review sales figures and website analytics data to track performance trends and identify areas for ongoing store improvements.
Requirements & Experience
- Experience in an e-commerce assistant, website support, or content creation role.
- Good grasp of content SEO principles, particularly for blogs, category descriptions, and product pages.
- Basic familiarity with web analytics and performance reporting tools.
- Strong written communication skills with exceptional attention to detail.
- Good organisation skills with the ability to coordinate effectively with developers and managers.
Desirable (Not Essential)
- Practical experience with Magento or WordPress platform administration.
Working Hours
Monday - Friday, 9am-5pm - In Person
Why Join rucomfy?
This is a fantastic opportunity to join a market leader in our niche with an expanding portfolio of online stores. You will see your daily work directly impact our live website operations across our Magento and WordPress platforms, helping thousands of customers find accurate, engaging, and well-optimised product listings and content.
Ditch the Formalities
We value practical skills and keen attention to detail over generic cover letters. Along with your CV, please share a quick summary or examples of e-commerce websites, product pages, or SEO content you have helped create, update, or optimise in the past.
Job Type: Full-time
Pay: From £25,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
Application question(s):
- Which Ecommerce platforms have you used in previous roles?
Work Location: In person
