Ready for your next challenge?
Eminox, part of the Hexadex Group, is a global leader in emissions reduction technology. As a majority employee-owned engineering business, we're passionate about innovation, quality and developing our people.
We're looking for an experienced Aftersales support engineer to join our growing team. This is more than a field service role – you'll be the technical expert, supporting customers, improving service standards, developing technical documentation and helping shape the future of our aftersales support.
If you enjoy problem-solving, working on commercial vehicles and making a real difference to customers, we'd love to hear from you.
What you'll be doing
- Installing and servicing exhaust after-treatment systems on commercial vehicles.
- Diagnosing vehicle faults using industry-standard diagnostic equipment.
- Carrying out vehicle inspections before repairs and installations.
- Completing service reports and maintaining accurate records using IFS.
- Producing technical reports, maintenance manuals and service bulletins.
- Supporting warranty investigations and analysing field performance data.
- Delivering technical training to customers and colleagues.
- Working alongside Engineering to develop future telemetry systems.
- Leading service campaigns to maintain excellent customer satisfaction.
- Supporting parts despatch and improving departmental reporting.
- Driving continuous improvement across service processes.
- Maintaining company vehicles, equipment and high housekeeping standards.
- Ensuring all work is completed safely and in line with company procedures.
What we're looking forEssential
- City & Guilds Level 3 (or equivalent) in Light or Heavy Vehicle Maintenance & Repair.
- Full UK Driving Licence.
- Experience servicing and repairing commercial vehicles or heavy equipment.
- Strong diagnostic and fault-finding skills.
- Experience using vehicle diagnostic equipment.
- Excellent customer service and communication skills.
- Good IT skills including Microsoft Office.
- Own standard automotive tools.
Desirable
- Experience writing technical reports or service documentation.
- Previous experience delivering technical training.
- Knowledge of warranty investigations or telemetry systems.
- A proactive approach to continuous improvement.
Why join Eminox?
- Profit share scheme as part of our employee-owned business.
- Work for a global engineering business making a positive environmental impact.
About Eminox
Eminox is part of the Hexadex Group, a global engineering organisation with manufacturing facilities across the UK, Europe, North America and Asia. We design and manufacture innovative exhaust after-treatment systems that help reduce emissions and improve air quality worldwide.
If you're an experienced vehicle technician looking to take the next step in your career with a business that values expertise, innovation and customer service, we'd love to hear from you.
Apply today and become part of the team driving cleaner transport solutions.
Please ensure that you have the right to work in the UK
No agencies please
Benefits:
- Company pension
- Flexitime
- Free parking
- On-site parking
- Profit sharing
Work Location: In person
