Overview
Join Asters Specialist Care and help shape the future of outstanding, person-centred support
Asters Specialist Care is a new and growing specialist care organisation supporting people with learning disabilities and/or autism. We are looking for an experienced, values-led and forward-thinking Registered Manager and Quality Assurance Lead to join our team.
This is an exciting dual role combining responsibility for the day-to-day leadership of our services with oversight of quality assurance, governance and continuous improvement. The responsibilities will be separated into two individual posts as the organisation develops.
You will have the opportunity to influence our future direction, shape a positive organisational culture and ensure that the people we support receive safe, effective and genuinely person-centred care.
The Role
Reporting to the Nominated Individual, you will lead the operational management of our services.
You will ensure that services comply with Care Quality Commission requirements, the Health and Social Care Act regulations, safeguarding responsibilities and the principles of Right Support, Right Care, Right Culture.
As Quality Assurance Lead, you will establish and maintain robust auditing, governance, reporting and service-improvement systems. You will help ensure that practice is evidence-based, outcomes-focused and continuously improving.
The role includes line management responsibility for the PBS Lead and Senior Support Practitioners, oversight of workforce development, rota planning, and participation in the management on-call arrangements.
Key Responsibilities
- Lead the delivery of safe, effective and person-centred support across all services.
- Maintain regulatory readiness and compliance with CQC.
- Lead audits, reviews, spot checks, evidence gathering and quality-improvement planning.
- Oversee safeguarding, incidents, complaints, risk management, duty of candour and organisational learning.
- Promote Positive Behaviour Support, restraint reduction and least restrictive practice.
- Ensure care plans and support arrangements are co-produced with people, families, advocates and relevant professionals.
- Recruit, develop, supervise and motivate staff while maintaining oversight of training and competency.
- Build effective relationships with commissioners, health professionals, local authorities, families and other partners.
- Monitor service performance, staffing, resources, budgets and key quality indicators.
- Provide clear quality assurance reports to the Nominated Individual and senior leadership team.
- Support service development, innovation and continuous improvement.
- Participate in the management on-call rota and provide support during emergencies or periods of crisis.
Qualifications and Experience
- Level 5 Diploma in Leadership for Health and Social Care, or an alternative qualification and experience that meets CQC registration requirements.
- Substantial management experience within health and social care.
- Experience supporting people with learning disabilities and/or autism.
- Strong knowledge of CQC requirements, safeguarding, risk management and quality assurance.
- Experience of leading audits, governance systems and service-improvement plans.
- A good understanding of Positive Behaviour Support and restraint reduction.
- The ability to lead, motivate and develop teams.
- Excellent communication, organisational and stakeholder-engagement skills.
- Confidence using digital systems and Microsoft Office.
- A strong commitment to co-production, dignity, inclusion and person-centred support.
Pay: £40,000.00-£50,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person