Job Overview:
Are you an enthusiastic, hardworking individual looking to excel in a fast-paced healthcare environment? We are a large NHS GP practice seeking a Medical Receptionist to join our friendly team. This is a varied and challenging role that requires commitment, adaptability, and a drive to deliver excellent patient care alongside our GPs and nurses.
We’re looking for someone eager to learn and grow - a team player who goes above and beyond for your patients and your colleagues.
Your role will be varied and will include tasks such as:
- Working the front desk, warmly greeting patients, listening to their needs, and resolving their queries or requests with professionalism and care.
- Utilising the practice system, recording data accurately and consistently to maintain our high standards of confidentiality.
- Managing telephone calls professionally, addressing patient concerns, booking appointments, and directing queries appropriately.
- Handling emails using Microsoft Outlook, including responding promptly to patient and clinical queries and managing the practice's inbox.
- Making patient referrals via the e-Referral System (e-RS).
- Assisting with prescriptions processes, ensuring accuracy and efficiency.
If you’re looking for a role that offers growth, variety, and the chance to be part of a supportive, forward-thinking team, we’d love to hear from you.
The exact working hours for this role have been confirmed as:
Monday: Day Off
Tuesday: Day Off
Wednesday: 12:30-18:30
Thursday: 13:00-18:30
Friday: 12:30-18:30
Skills required:
- Level 2 literacy and numeracy
- Proficient in office administration tasks
- Excellent communication and interpersonal skills
- Strong organisational abilities with attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
The successful applicant will be subject to a standard DBS check and the job offer will be conditional on receiving a satisfactory DBS.
Job Types: Part-time, Permanent
Pay: £14.80 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Transport links
Education:
- GCSE or equivalent (required)
Work Location: In person
