Job Purpose
We are seeking a dedicated and proactive Field Care Supervisor to support the delivery of high-quality domiciliary care services across Wantage and Oxford. This role involves working closely with care staff in the community, ensuring safe, effective care delivery, and responding quickly to changing client needs.
Key Responsibilities
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Provide rapid response cover for care visits, including stepping in at short notice where required
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Support the on-call rota, responding to emergencies and operational issues
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Conduct regular spot checks and field observations to ensure high standards of care
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Carry out client assessments and care reviews, ensuring care plans remain accurate and person-centred
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Assist with starting new care packages, often at short notice
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Deliver and support training and inductions for new and existing care staff
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Provide hands-on support and mentoring to carers in the field
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Ensure compliance with CQC standards, policies, and procedures
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Maintain accurate and up-to-date documentation and records
Team & Leadership Support
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Work collaboratively with the management team to support service delivery
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Be a reliable and supportive presence for both carers and leadership
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Contribute to problem-solving and continuous service improvement
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Promote a positive, professional, and supportive working culture
About The Role
Working Pattern
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Full-time hours
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Every other weekend required
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Participation in the on-call rota
Requirements
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Previous experience in a senior care or supervisory role within domiciliary care
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Strong understanding of care standards and compliance (CQC)
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Ability to work flexibly and respond to urgent situations
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Excellent communication and organisational skills
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Full UK driving licence and access to a vehicle
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Level 3 Diploma in Health & Social Care
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Experience delivering or supporting staff training
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Knowledge of electronic care systems
What We Offer
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Supportive leadership team
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Opportunities for progression
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Ongoing training and development
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A varied and rewarding role within the community
Job Type: Full-time
Work Location: In person
Required Criteria
Skills Needed
About The Company
Established in 2019, Walfinch has rapidly expanded its services across the UK, becoming a trusted name in domiciliary care.
The company offers a comprehensive suite of services, including elderly care, dementia support, and assistance for individuals with various health conditions.
Walfinch's commitment to quality is evident through its rigorous recruitment process, ensuring all carers meet high standards of professionalism and compassion.
By focusing on personalised care plans, Walfinch empowers clients to design services that fit their unique needs, promoting independence and enhancing quality of life.
Company Culture
Walfinch fosters a supportive and flexible work environment, emphasizing teamwork and open communication.
Employees appreciate the personable management and the emphasis on work-life balance, with flexible hours accommodating diverse schedules.
The company values its carers, recognising them as the cornerstone of its services, and ensures they are well-supported and appreciated.
This positive workplace culture contributes to high-quality care for clients and a fulfilling work experience for staff.
Company Benefits
Vacation, Paid time off, Flexible schedule, Social Opportunities, Culture of recognition, On the job learning, Progression opportunities
Salary
£26,420.00 - £27,911.47 per year
