Job Ref: ILH6623
Branch: Iconic Hotels Resorts
Location: Iconic Hotels Resorts, New Milton
Salary/Benefits: Competitive Salary + Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 29/07/2026
Closing date: 29/08/2026
About Us:
Iconic Hotels Resorts is a luxury hotel operator that champions distinctive, characterful properties across London, the British countryside, and international resort destinations. We celebrate individuality while delivering exceptional hospitality and operational excellence across our collection.
What's in it for you?
About the Role:
Reporting to the Procurement Director, the Procurement Manager is responsible for the day-to-day procurement operation across a cluster of hotels within Iconic Hotels Resorts UK.
You'll play a key role in ensuring cost-effective purchasing, supplier performance, policy compliance, and efficient purchasing processes across multiple operational categories. Working closely with hotel teams and suppliers, you'll help drive savings, maintain quality standards, and support the ongoing success of the procurement function.
Key Responsibilities:
- Manage day-to-day procurement activities and resolve operational supply issues.
- Maintain supplier, catalogue, and pricing information within the Procure Wizard system.
- Support hotels with purchase order processing and procurement best practice.
- Act as a key point of contact for suppliers and manage supplier relationships.
- Implement agreed contracts, pricing structures, and service level agreements.
- Monitor compliance with procurement policies, approval processes, and approved supplier agreements.
- Identify and deliver cost-saving opportunities while maintaining quality and guest experience standards.
- Build strong partnerships with operational and finance stakeholders across the business.
- Deliver procurement system training and support to hotel teams.
- Analyse purchasing data and support sourcing initiatives, supplier reviews, and tender activities.
About You:
We're looking for a proactive and commercially minded procurement professional who has:
- Previous procurement experience within hospitality or a multi-site environment.
- Strong understanding of hotel operations, particularly Food Beverage and Rooms Division.
- Excellent organisational, analytical, and problem-solving skills.
- Strong communication and stakeholder management abilities.
- Experience managing supplier relationships and contract implementation.
- A high level of attention to detail and a process-driven approach.
- Strong Excel skills and experience using procurement systems.
Desirable:
- 4-7 years' procurement experience within hospitality or multi-site operations.
- Experience across key operational categories including Food Beverage, Rooms, Housekeeping, Engineering, and Services.
- Experience with systems such as Procure Wizard, Fourth, BirchStreet, or Adaco.
- CIPS qualification or working towards one.
Join Us:
This is an exciting opportunity to join a growing luxury hospitality group and play a key role in driving procurement excellence across a portfolio of exceptional hotels.
If you're passionate about supplier management, operational efficiency, and delivering commercial value while supporting outstanding guest experiences, we'd love to hear from you.
Our ethos and purpose is simple: to provide iconic luxury in its finest form. Staying at an Iconic Luxury Hotel is an experience that lives long in the memory. Service that is thoughtful and discreet; food that attains culinary perfection yet is delivered in a relaxed, comfortable environment; rooms that project opulence but make you instantly feel at home. Our hotels each have their own stories, traditions and character that mark them out as unique. This individuality brings our collection together. Our team take cues as to the level of service each guest expects. Familiar, chatty or more reserved. Our distinct character is reflected both in service levels and the environment. Everything we do is instinctive and insightful, creating an emotional connection with each guest. Our existing portfolio includes world-famous Cliveden House, a grand stately home hotel; Chewton Glen, a quintessentially English manor house on the fringes of the New Forest and Solent Coastline; The Lygon Arms, a 600-year-old luxury Cotswolds coaching inn; and 11 Cadogan Gardens, a distinguished home from home in one of the most prestigious areas of London. The Mayfair Town House, London also joined the collection in December 2020
