Office Administrator (Part‑Time – 3 Days per Week)
Location: Omagh Company: Norwest Roofing Ltd (Part of the FNW Group)
About the Role
Norwest Roofing Ltd is seeking a reliable and organised Part‑Time Office Administrator to support the smooth running of our busy office in Omagh. Working 3 days per week, you will be the first point of contact for customers and play a key role in ensuring efficient day‑to‑day operations across the business.
Key Responsibilities
- Answer incoming phone calls and handle customer enquiries in a professional manner
- Respond to emails and manage general correspondence
- Provide customer support, including logging queries and directing them to the appropriate
- Carry out general office duties such as filing, photocopying, scanning, and data entry
- Maintain accurate records and update internal systems
- Assist with scheduling, job bookings, and coordinating with roofing teams
- Support basic administrative tasks for the FNW Group as required
- Ensure the office environment is tidy, organised, and welcoming
Skills & Experience
- Previous experience in an administrative or customer service role would be desirable
- Strong communication skills with a friendly, professional manner
- Good IT skills, including Microsoft Office (Outlook, Word, Excel)
- Ability to multitask and manage workload effectively
- High attention to detail and accuracy
- Strong organisational skills and a proactive approach
Personal Attributes
- Reliable and punctual
- Positive attitude and willingness to support the wider team
- Comfortable dealing with customers and resolving queries
- Ability to work independently on quieter days
Working Hours
- Part‑time: 3 days per week
- Hours can be agreed based on business needs and candidate availability
Benefits
- Competitive hourly rate
- Supportive team environment
- Opportunity to work within a growing group of companies
Pay: £24,420.00-£26,000.00 per year
Benefits:
- Company pension
- On-site parking
Language:
Work Location: In person
